An Example of Email for Customer Service
From: CustomerCare@weprint.com
Date: Wednesday, November 3, 2005, 8:48 AM
To: rpleskunas@gorgetracker.com
Subject: Your Electronic Business Card Is Ready
Dear Richard:
In response to your order dated November 2, 2005, I am pleased to inform you that we have now configured your electronic business card and you can link to our website to download it to your computer system at your convenience. Your electronic business card is ready for you to install! [Don’t bury main idea]
Please follow these easy steps to access your account and install the card. You will need the e-mail address and password that you used to register with us.
To install your electronic business card:
Link to www.weprint.com/vp/ns/my_account/my_ecards.asp, then go to the "My Account" page, click “My Electronic Documents,” find the appropriate file and click “Download,” save the program to your desktop (do not alter the filename), and when the download is complete, click “Open” to launch the installer, which will guide you through the installation.
WePrint Electronic Business Card Installation Instructions:
1. Click the link below to log on to your WePrint account, using your existing username and password: www.weprint.com/vp/ns/my_account /my_ecards.asp
2. On the "My Account" page, click “My Electronic Documents.”
3. Find the appropriate file and click “Download.”
4. Save the program to your desktop (do not alter the filename).
5. When the download is complete, click “Open” to launch the installer.
6. Follow the steps to install your electronic business card. [Clarify necessary detail.]
Your installation program for this electronic business card will be accessible for 30 days from this date. If you have not installed your card by the expiration date, the installation program will be deleted from our system. Please install your card prior to the expiration date to be sure you safely retrieve it before the information is deleted from our system. [Put negative
Date: Wednesday, November 3, 2005, 8:48 AM
To: rpleskunas@gorgetracker.com
Subject: Your Electronic Business Card Is Ready
Dear Richard:
In response to your order dated November 2, 2005, I am pleased to inform you that we have now configured your electronic business card and you can link to our website to download it to your computer system at your convenience. Your electronic business card is ready for you to install! [Don’t bury main idea]
Please follow these easy steps to access your account and install the card. You will need the e-mail address and password that you used to register with us.
To install your electronic business card:
Link to www.weprint.com/vp/ns/my_account/my_ecards.asp, then go to the "My Account" page, click “My Electronic Documents,” find the appropriate file and click “Download,” save the program to your desktop (do not alter the filename), and when the download is complete, click “Open” to launch the installer, which will guide you through the installation.
WePrint Electronic Business Card Installation Instructions:
1. Click the link below to log on to your WePrint account, using your existing username and password: www.weprint.com/vp/ns/my_account /my_ecards.asp
2. On the "My Account" page, click “My Electronic Documents.”
3. Find the appropriate file and click “Download.”
4. Save the program to your desktop (do not alter the filename).
5. When the download is complete, click “Open” to launch the installer.
6. Follow the steps to install your electronic business card. [Clarify necessary detail.]
Your installation program for this electronic business card will be accessible for 30 days from this date. If you have not installed your card by the expiration date, the installation program will be deleted from our system. Please install your card prior to the expiration date to be sure you safely retrieve it before the information is deleted from our system. [Put negative