An evaluation of Fluor Daniel’s Wellness program to effectively manage occupationa; stress among Janitorial Services. employees
The concept of stress has been around for centuries and has always been recognized as an inevitable aspect of life. According to Lazarus in his psychological theory in 1993, Psychological stress refers to a relationship with the environment that the person appraises as significant for his or her well being and in which the demands tax or exceed available coping resources.(Khones, 2002).
Every individual is facing many sources of stress day after day, however in a fast phased world it is obvious that majority of stressors come from work related matters - increased workload, low salary, downsizing, overtime, hostile working environment and shift work are just a few of the many causes of stressful working condition. And all of these factors often lead to occupational stress. Occupational stress is the experience of negative feelings, such as frustration, worry and anxiety, perceived to arise from work related factors (Kyriacou,2001). Occupational stress can take a toll on employee’s health once they feel these stressors exceed their ability to cope.
Industrial psychology has paved the way to promoting well-being in the workplace. Although research into occupational stress in top management positions and corporate environments is extensive, an investigation of this in less affluent working sectors such as maintenance, janitorial services is limited.
• Bushara Bano & Dr. Parvaiz Talib : Occupational Stress among Government Employees • the experience of negative feelings, such as
• frustration, worry and anxiety, perceived to arise from work related factors