Airline Reservation System
1.1 Introduction In today’s airline industry users or customers can reserve seat or book flight from any place in the world as long as they are connected to internet. The Innovation of technology has made traveling in the air easier for customers with airline reservation or booking just a click away. The fastest means of transportation today is by air. Thousands of people flock the airline industry this days so that they can arrive their destination within a short period of time. Vehicles, train e.t.c cannot drive across the Atlantic Ocean or the Pacific Ocean, so customers tend to travel to other state, countries, and continents using air transportation. Their by with an hour’s interval the customers would have arrive their destination. Therefore, if thousands of people use the aero- planes on a daily basis to travel from one place to another. Don’t you think there should be a system to help this user’s book flight, reserve seat, pay for flight, at their homes or at the airport? Definitely yes. There should be because in a business environment customers come first, then the profits, it is obvious airline industries makes million of dollars on a daily basis from customers, so why not improve the market into a more technical oriented one. That is when airline reservation system came into existence. Users can reserve seat, book flight and set the date if their departure and arrival using a global distributed system called the internet. These airline industries have website whereby users can reserve and book for flights with ease, despite the geographical area, country or spoken language. Before now Airline Reservation system used to be a standalone system, where by each airline has its own system disconnected from ticket agency or other operating airlines. But because of the Airline Deregulation period which occurred in the 1978 which theme was based on the importance of computerized airline reservation system and their accessibility travel agency was able to purchase reservation systems such as Airline reservation system. Finally, The Airline Reservation system allows users of the system to log into the system, reserve flight, book flight, pay for flight, select seat, set departure airport and date, set arrival airport, with ease. Chapter 2
2.1 Literature Review: David J. wardel, said in his published journal titled “Airline Reservation System A report and Overview:” that Airline computerized reservation systems are in the primary form of travel computerizations in the world. These systems manage the millions of business transactions Also David J. Wardel wrote The Computer Reservation System function as extremely powerful and valuable distribution and marketing tools for their airline owners. Today's travel agency competitive environment Is largely defined and controlled by airline Computer Reservation System (CRS). 2.2 History of Airline Reservation System. David J. Wardel said in his journal that before the electronic age reservation were managed manually using records book and manifest and other printed media, many reservation system in today’s world are still met in this way. The Author Dick Pere Ilaye said in his published journal Titled Airline Reservation System ( ARS) that Airline Reservation System used to be a standalone system whereby every airline had it’s own system disconnected from other Airline Reservation system or ticketing agents and makes uses of only a designated numbers of airline employees. Also Dick Pere Ilaye made mention in his journal that during the 1970’s Travel Agency pushed for the access to the Airline systems and also that today’s air travel information is linked, stored and retrieved by a network of computer Reservation systems ( CRS), Which are accessible by multiple airlines and travel agents. Dick Pere Ilaye said that an...
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