Producing ads that cater to gay audience is complex, and neither the pro- nor the anti-gay market view appears to be adequately addressing the issues. The problem seems to be that both demand that advertisements show life not “it should be” rather than how “it is”. We have observed in various case studies that we have followed in our course of ‘Integrated Marketing Communication’ that advertisers mostly tend to show lives a shade brighter than it really is, especially in those campaigns where we are trying to sell products by making the consumer feel good about themselves. This approach however leads to the LGBT invisibility and homophobic representations. Even when the LGBT people are identified as target segment or forming some part of the target segment, stereotype creeps into the picture. In the next segment, we talk about stereotype in marketplace.
The Stereotype in marketplace
Stereotype haunts LGBT people not only in streets but also in media and in marketplace. In marketplace, stereotyping may not be because of a bias or a preconceived notion about the community. It can be because of incomplete information – a bane for any marketer. For instance, we have already discussed that collecting gay and lesbian demographic data is way too difficult. Although law is more favorable and dare we say accepting to the community, cultural issues still hinder people to come all out about their ‘unconventional’ sexual and gender orientations. Now this difficulty in gathering data has consequences, such as that people of modest income and poorer people are ignored as part of the gay market. They are hence absent from gay images in marketing, as they usually are in mainstream ads.
An ideal gay consumer would usually be stereotyped as affluent, educated, and childless. This apparently contrasts with better representative observations of gay, lesbian, and bisexual consumers. As the famous economics professor Lee...