UNIVERSITY OF WALES
BRITISH- HELENIC COLLEGE
BSc (HONS) PSYCHOLOGY
Advantages and Disadvantages of workplace monitoring.
TUTOR SONIA KRANTONELLI
For many years, there has been an ongoing fight between employers and employees pertaining to employee rights. The main thing that they have fought about is computer and email monitoring. Employer may be watching and listening. Employee privacy has become a controversial issue in the field of Human Resource management as employers have more technologies available to monitor telephones, computer terminals, and voice mail. This privacy issue has been fueled by the increased use of a variety of electronic monitoring systems. Many employees don’t seem to understand exactly employers do this. How worried should people be about monitoring in workplace and what are the advantages and the disadvantages of it? There are several opinions and people split when it comes to this matter. Recent surveys have found that a majority of employers monitor their employees. They are motivated by concern over litigation and the increasing role that electronic evidence plays in lawsuits and government agency investigations. A 2005 survey by the American Management Association found that three-fourths of employers monitor their employees' web site visits in order to prevent inappropriate surfing. And 65% use software to block connections to web sites deemed off limits for employees. About a third track keystrokes and time spent at the keyboard. Just over half of employers review and retain electronic mail messages. Over 80% of employers disclose their monitoring practices to employees. And most...
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