Alternative Dispute Resolution (ADR) will be used to settle disputes within the learning team. The form of ADR to be used will be discussed and agreed upon when team members are forming the learning team charter. Taking care of this step prior to a dispute will help to quickly settle any issues among the team members. Also, early preparation for resolving disputes will prevent the team from trying to agree on what actions to take for settlement during the dispute. The forms of ADR are arbitration, negotiation, mediation, conciliation, min-trial, fact-finding, and using a judicial referee. The learning team should establish within the team charter that any disputes among members caused by social loafing, team members not meeting deadlines with their portion of the assignment, and members not effectively communicating with the group will result in the use of ADR. Mediation will be the most effective and efficient method to use within a team. As defined in Cheeseman (2010), mediation is a form of negotiation in which a neutral third party assists the disputing parties in reaching a settlement of their dispute. Members are to select a neutral third party as a mediator to assist with resolving their dispute. All the information resulting in the dispute will be gathered and organized by the learning team then given to the mediator. After receiving and reviewing the facts regarding the dispute the mediator will meet and discuss the facts with the team. The mediator will encourage settlement of the dispute and will transmit settlement offers from one side to the other. In doing so, the mediator points out the strengths and weaknesses of each party’s case and gives his or her opinion to each side about why they should decrease or increase their settlement offers. The mediator’s job is to facilitate settlement of the case (Cheeseman, 2010).
Cheeseman, H. R. (2010). Business... [continues]
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