Administrative Office Management

Topics: Management, Mediation, Dispute resolution Pages: 3 (1091 words) Published: December 3, 2005
I interview Lena Cirillo the administrative manager of Island Arbitration & Mediation, Located 236 Mineola Boulevard, Mineola, NY 11501. I got this interview through a friend of mine that knew Lena Cirillo. She gave me her phone number and I called her up the next day. She said that it was okay to interview her, so I made an appointment with her on Friday the17 of December. When I got there they didn't have their own parking lot. It was hard to find parking, and it took me about 15 minutes to find a space close to the company. I also found out that the company is not in a building at all. It's inside a white house. I went in and spoke with the receptionist. I waited a few minutes and I finally met Lena Cirillo. She brought me into the conference room. Before she started talking about her job title and the history of the company, I was already formularized with the company because I looked up the history of it.

Island Arbitration & Mediation has been around for about 12 years. It was founded by Robert S. DiPippo. The main purpose of the company is to attempt to bring the quickest and least expensive way to resolve a peaceful dispute between two parties. Island Arbitration & Mediation has been very successful because according to their website, they have skilled professionals that are involved in courts, legal and insurance communities. Their main goal for the future is to go global. They are not going to stay in one area. The company already has offices in Boston, Chicago, and Florida with the main office being in Mineola. The company deals with many cased arbitration and mediation such as: Personal Injury Disputes, Insurance Coverage Disputes, Contract Disputes, Product Liability Disputes, Real Estate Disputes, Sports Arbitration, Union Disputes, Employment Disputes, Construction Disputes, Healthcare Disputes, Workers Compensation Disputes, Automobile Subrogation, and Securities Arbitration. According to Lena Cirillo the company percentage...
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