Acer - Case Study

When starting up a business or corporation you plan everything out and finalize a budget that suits not only the business needs buy your needs. You calculate what needs to be purchased whether it may be products or services in order to make you job easier. Depending on the business plan and financial stability of the firm determines the outcome of the business including how you act or respond to it as well. Acer was very smart about their start up. They always watched their money and always paid attention to where their assets were going. They were taught an Acer 1-2-3 rule that created a routing plan to show actually how much Acer cares about their clientele whether it may be a big client. Not only did it even up saving money but it brought together the corporation and increased employee morale. This created an incentive for them to work harder and faster while on the clock. Also the fact that goals were set and employees were pushed to achieve them help give a drive to accomplishing their tasks. Different departmental branches were created and different sectors were balanced to not put so much pressure on one employee or a certain group of employees. It eased the transition and eventually helped host more clients and increased customer satisfaction.
Acer’s employees began to be overworked or over challenged. You can only spread a sales team and manufacturing group so far before they actually acknowledge that they have eventually spread themselves too thin. When an employee spreads him or herself too thin they forget the essentials and basics of the initial hiring from that position. An organized system where the proper hiring process and training process will definitely benefit the employer and employee to better handle customer request all at once due to the increase on profits and customer activity. Liu agreed that Acer was spreading employees too thin and that if they wanted to get quality hardworking employees that they would have to revamp the total... [continues]

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