Abbreviations and Acronyms Used in the Report

Abbreviations and acronyms
used in the report
ASEAN Association of South-East Asian Nations
BHA British Hospitality Association
CRS Computerized reservation systems
CSD-7 United Nations Commission on Sustainable Development, Seventh
Session, New York, 19-30 April 1999
ECF-IUF European Committee of Food, Catering and Allied Workers’
Unions within the IUF
ECTAA Group of National Travel Agents’ and Tour Operators’ Associations
within the European Union
EDI Electronic data interchange
EEA European Economic Area
ETLC European Trade Union Liaison Committee on Tourism
ETOA European Tour Operators’ Association
ETUC European Trade Union Confederation
EU European Union
EWC European Works Council
FERCO European Federation for Contract Catering Organizations
FORCEM Foundation for Continuous Training
GATS General Agreement on Trade in Services
GDS Global distribution system
HCT Hotel, catering and tourism
HERE Hotel Employees and Restaurant Employees International Union
(also: HEREIU)
HOTREC Confederation of National Associations of Hotels, Restaurants,
Cafés and Similar Establishments in the European Union and
European Economic Area
IATA International Air Transport Association
xii TMHCT-R-2000-12-0058-3.doc/v1
ICFTU International Confederation of Free Trade Unions
ICT Information and communication technology
IHEI International Hotel Environment Initiative
IH&RA International Hotel and Restaurant Association
IRU International Road Transport Union
ISIC International Standard Classification of all Economic Activities
ISP International service provider
IT Information technology
IUF International Union of Food, Agricultural, Hotel, Restaurant,
Catering, Tobacco and Allied Workers’ Associations
MERCOSUR Common Market of the Southern Cone
NAFTA North American Free Trade Agreement
OECD Organisation for Economic Co-operation and Development
PMS Property management system
PTO Public telecom operator
SIT System of information technologies
SME... [continues]

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