UNIVERSIDAD AUTONOMA DE NUEVO LEÓN
FACULTAD DE CONTADURÍA PÚBLICA Y ADMINISTRACIÓN
LICENCIATURA EN NEGOCIOS INTERNACIONALES
7 QUALITY TOOLS
Seven Basic Quality Tools
"The Old Seven."
"The First Seven."
"The Basic Seven."
Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of “quality circles.” Start your quality journey by mastering these tools, and you'll have a name for them too: "indispensable." * Cause-and-effect diagram (also called Ishikawa or fishbone chart): Identifies many possible causes for an effect or problem and sorts ideas into useful categories.
* Check sheet: A structured, prepared form for collecting and analyzing data; a generic tool that can be adapted for a wide variety of purposes.
* Control charts: Graphs used to study how a process changes over time.
* Histogram: The most commonly used graph for showing frequency distributions, or how often each different value in a set of data occurs.
* Pareto chart: Shows on a bar graph which factors are more significant.
* Scatter diagram: Graphs pairs of numerical data, one variable on each axis, to look for a relationship.
* Stratification: A technique that separates data gathered from a variety of sources so that patterns can be seen (some lists replace "stratification" with "flowchart" or "run chart").
The movie is about how the workers make some mistakes that make all they had planned fail. The person who was writing the project must have given the final look to see if everything was correct and he didn´t. The woman who wrote the project didn’t put attention was distracted and did not realize she made a mistake. Others in the project didn´t notice the error had been committed. One of the guys who received calls made the mistake of not write who called, if the call was urgent or not etc. We...
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