7 Eleven Paper
Dhwanilkumar Patel
Ricky Martin
Global Information System Management CISS 390
October 1, 2014
7-Eleven is global company and is the world’s largest convenience retail chain which purpose and mission to make lifecycle an easier process for their customers by being where they need them to be whenever they need them to be. Which consists of sales associates, franchisees and manager, fresh sandwich makers to doughnuts bakers, to daily delivery driver to department heads. All associated of 7-Eleven are to ensure that they meet their store customer’s need with fast, convenient and friendly service and the products the customer want while they are the go. One of the challenges facing 7-Eleven was their inability to provide store operators, franchisees, store managers, as well as corporate employees with timely productive customer flow. 7-Eleven faced challenges to a secure and reliable network to make it easier for managers to stock fresh foods and other merchandise to keep pace with ever changing customer preferences.
To better assistance their customer with more new incoming products 7-eleven advanced in their technology throughout every store worldwide. During the process the information technology department of 7-eleven faced many challenges. Such as an upgrade in the infrastructure for growth capacity and scalability to name planned initiatives. The in store IS system is to serve the entire portfolio that is retail handed. The services are a necessity to be highly available servers through a remote support and productive motoring capacity. There is a limit of only a five thousand plus store that is always with a limited development window.
To over come the many challenges faced by 7-Elven various steps were taken to better assist the customer, company, and staff of each individual store. The solutions taken to solve the problems consist of partnering up with Hewlett – Packard (HP) to better process the check out procedures with the customer and helping
Ricky Martin
Global Information System Management CISS 390
October 1, 2014
7-Eleven is global company and is the world’s largest convenience retail chain which purpose and mission to make lifecycle an easier process for their customers by being where they need them to be whenever they need them to be. Which consists of sales associates, franchisees and manager, fresh sandwich makers to doughnuts bakers, to daily delivery driver to department heads. All associated of 7-Eleven are to ensure that they meet their store customer’s need with fast, convenient and friendly service and the products the customer want while they are the go. One of the challenges facing 7-Eleven was their inability to provide store operators, franchisees, store managers, as well as corporate employees with timely productive customer flow. 7-Eleven faced challenges to a secure and reliable network to make it easier for managers to stock fresh foods and other merchandise to keep pace with ever changing customer preferences.
To better assistance their customer with more new incoming products 7-eleven advanced in their technology throughout every store worldwide. During the process the information technology department of 7-eleven faced many challenges. Such as an upgrade in the infrastructure for growth capacity and scalability to name planned initiatives. The in store IS system is to serve the entire portfolio that is retail handed. The services are a necessity to be highly available servers through a remote support and productive motoring capacity. There is a limit of only a five thousand plus store that is always with a limited development window.
To over come the many challenges faced by 7-Elven various steps were taken to better assist the customer, company, and staff of each individual store. The solutions taken to solve the problems consist of partnering up with Hewlett – Packard (HP) to better process the check out procedures with the customer and helping