Control. In management control is a critical fuction. Management control problem can lead to large loses and possibly even to organizational failure. (Kenneth and Van Der Stede, 2004). Why controlling became the crucial thing on an organization or company? it because controlling handle the process of monitoring, comparing, and correcting work performance. (Robbins and Coulter, 2009). So, what the impact to the company or organization if you had bad controlling department or bad controling managers? There is many thing can causes by bad control, such as bad final product that impact to the selling growth of companies or organizations. Can said, controlling are the final step on management process. Aside from that, controlling are important for managers to help manager know wether goals are being met and it provides information and feedback so managers feel empowring employees and helps protect an organization and its assets. (Robbins and Coulter, 2009)
Good control or good management control means that mangement can be reasonably confident that no major unpleasant surprise will occur. (Kenneth and Van Der Stede, 2004). Managers have to do controling step by step, there many control system that offering but there is one commonly used by managers, called cybernetic control system (Schermerhorn, 1996), these system has four steps on controling , the first step is established objectives and standards, then measure actual performance, after measuring manager compare the result with objectives and standards that have been made by mangers, and finally take necessary action (Schermerhorn,1996).
7-eleven, the world largest chain convinience retailling industry, founded on Dallas, Texas 1927. Based in Dallas, Texas, the company operates, franchises and licenses more than 7,100 stores in the U.S. and Canada. Of the 6,000 stores the company operates and franchises in the United States,... [continues]
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