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5 INTRODUCTION

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5 INTRODUCTION
I. INTRODUCTION
I.1 Background of the Problem
The history of hotels is intimately connected to that of civilizations. Or rather, it is a part of that history. Facilities offering guests hospitality have been in evidence since early biblical times. The Greeks developed thermal baths in villages designed for rest and recuperation. Later, the Romans built mansions to provide accommodation for traveler’s on government business. The Romans were the first to develop thermal baths in England, Switzerland and the Middle EAST. Later still, caravanserais appeared, providing a resting place for caravans along Middle Eastern routes. In the Middle Ages, monasteries and abbeys were the first establishments to offer refuge to travelers on a regular basis. Religious orders built inns, hospices and hospitals to cater for those on the move.
[http://www.hospitalitynet.org/news/4017990.html]
Hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control. Hotel rooms are usually numbered to allow guests to identify their room.
[http://en.wikipedia.org/wiki/Definition_of_hotel]
Online hotel reservations are a popular method for booking hotel rooms. Travelers can book rooms on a computer by using online security to protect their privacy and financial information and by using several online travel agents to compare prices and facilities at different hotels. Online hotel reservations are also helpful for making last minute travel arrangements. Hotels may drop the price of a room if some rooms are still available. There are several websites that specialize in searches for deals on rooms.[http://en.wikipedia.org/wiki/Online_hotel_reservations]
Monitoring of stocks provides with critical information about the condition of

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