3pl4pl Report

“CHARACTERISTICS, STRATEGIES AND TRENDS FOR 3PL/4PL IN AUSTRALIA”

ALPHA Research Consortium
30 March, 2004

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CHARACTERISTICS, STRATEGIES AND TRENDS FOR 3PL/4PL IN AUSTRALIA

Program Contact Details

Professor John Gattorna

Co-chair, ALPHA Research Consortium Sydney Business School, Supply Chain Research Centrea gattorna@uow.edu.au

Professor Willem Selen

Co-chair, ALPHA Research Consortium Macquarie Graduate School of Management willem.selen@gsm.mq.edu.au

Robert Ogulin

Program Manager Sydney Business School, a Supply Chain Research Centre rogulin@uow.edu.au

a

A Graduate School of the University of Wollongong

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CHARACTERISTICS, STRATEGIES AND TRENDS FOR 3PL/4PL IN AUSTRALIA

Table of Contents
PROGRAM CONTACT DETAILS
TABLE OF CONTENTS FIGURES TABLES ACKNOWLEDGEMENTS GLOSSARY OF TERMS 1 EXECUTIVE SUMMARY 1.1 1.2 1.3 2 Research Outline Key Outcomes Conclusions and Possible Next Steps 2 3 5 6 7 8 11 11 12 13 14 14 15 15

CONTEXT AND MARKET DEFINITIONS 2.1 2.2 2.3 Research Context Methodology Overview Definitions and Terminology

3

CHARACTERISTICS, STRATEGIES AND TRENDS FOR 3PL/4PL IN AUSTRALIA 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 Significance of Logistics Outsourcing to Australia Scope of Logistics Outsourcing Strategic Alliances, Partnerships and Collaboration Cross-Company Integration and Collaboration Client (Shipper) Alignment Geography and Physical Infrastructure Recruiting, Developing and Retaining People Government Involvement Supply Chain Case Study – BlueScope Steel

20 20 22 25 31 33 35 37 38 40

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APPENDICES 4.1 4.2 4.3 Methodology Top Australian Logistics Service Providers Shipper and LSP Summary Survey Results

49 49 60 65 81

5

REFERENCES

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Figures
Figure 1:... [continues]

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