3 Skills Every 21st-Century Manager Needs

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Vatsala Mishra
Section C

The past decade has seen a sudden and drastic change in the way work is done. Corporate culture has now embraced the dynamics of modern management thinking and is rapidly aligning itself with the evolving organizational environment. The HBR article ‘3 Skills Every 21st Century Manager Needs’ is a commentary on the evolving corporate structures that are more collaborative and less hierarchical. The 3 skill-sets that are mentioned are:

1. Code Switching Between Cultures: A critical practical challenge that organizations face in the increasingly interdependent global economy is the ability to function effectively across national cultural boundaries. Instead of operating exclusively within the cultural setting in which they were born and raised, individuals must now be capable of functioning appropriately in a wide variety of foreign cultural situations, many of which have different cultural norms for appropriate behaviour that may conflict with their core values and beliefs. In response to this challenge, a growing number of management scholars have examined the antecedents and consequences of successful long-term adaptation to a foreign culture. “To work well with foreign colleagues, you may have to risk feeling inauthentic and incompetent.” –Andrew L. Molinsky.

2. Wielding Digital Influence: Being culturally fluent means being able to enter a new context, master the norms, and feel comfortable doing so. Most managers understand how to use online tools, such as LinkedIn and Facebook, to build their networks. But few use these networks to gather information and wield influence. Here are three things you can do with a strong digital network: Test ideas: Test proposals and strategies both inside and outside your organization. Float an idea to see how many “likes” it gets or to direct people to a survey. Broker connections: Increase your influence by positioning...
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