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2 A Study on Consumer 1
Global Journal of Management and Business Research
Administration and Management

Volume 13 Issue 11 Version 1.0 Year 2013
Type: Double Blind Peer Reviewed International Research Journal
Publisher: Global Journals Inc. (USA)
Online ISSN: 2249-4588 & Print ISSN: 0975-5853

A Study on Consumer Behavior towards Eco-Friendly Paper
By P. Kishore Kumar & Dr. Byram Anand
Pondicherry University, India

Abstract- The purpose of this study is to understand the variables affecting the consumer behavior while purchasing green products. Eco-friendly paper i.e. paper which is manufactured from used paper and reduces the harm to environment compared to manufacturing of traditional paper (virgin paper). The dependent factor is purchase intention and the independent factors are environmental behavior, attitude, knowledge and norms. The structured questionnaire was used collect primary data and analyzed using software package. From this research it is found that attitude and personal norms are positively influencing consumer purchase intention towards eco-friendly paper. This study helps the marketers to design strategies for sustaining in the competitive paper industry. The paper industry will have its demand in spite of latest technologies. The paper is used for different purposes like printing, writing, documentation and packaging etc. Hence the understanding consumer behavior is very important for marketers in the paper industry.

Keywords: green marketing, environment-friendly products, eco-friendly products, eco-paper, sustainability, consumer behavior, purchase intention.
GJMBR-E Classification : JEL Code: L67, M30

AStudyonConsumerBehaviortowardsEcoFriendlyPaper

Strictly as per the compliance and regulations of:

© 2013. P. Kishore Kumar & Dr. Byram Anand. This is a research/review paper, distributed under the terms of the Creative Commons
Attribution-Noncommercial 3.0 Unported License http://creativecommons.org/licenses/by-nc/3.0/), permitting all non-commercial use,



References: (2012). Re-examining green purchase behavior and Result: acceptable value i.e. 0.05. The beta values of age and 2. Bonini, S., & Oppenheim, J. (2008). Cultivating the occupation are negative see Table 3 in understanding the purchase intention of consumers 3. Cheah, I., & Phau, I. (2011). Attitudes towards with reference to green products. influenced by psychographic variables. The consumers 4. Chen, Y.-S. (2010). The Drivers of Gren Brand who have positive ecological behavior also possess R. (2006). Green Products and Corporate Strategy: environment-friendly products like eco-paper paper are strong purchase intention towards the 6. Essoussi, L. H., & Linton, J. D. (2010). New or product (Straughan & Roberts, 1999). The consumers are 7. FSC. (n.d.). About Us. Retrieved November 23, independent in decision making and not influenced by E., & Tatham, R. L. (2011). Multivariate Data should identify the target market by psychographic segmentation. There will be potential demand for ecofriendly paper in future because consumers are having 11. IPMA. (n.d.). About Paper. Retrieved November 23, 2013, from Indian Paper Manufacturers Association: consumers can help the organization to sustain in the 14. Manaktola, K., & Jauhari, V. (2007). Exploring consumer attitude and beahvior towards green

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