The second aspect of the 1Malaysia formula highlights elements that must be practiced by any society seeking to achieve greater competitiveness and success. These elements comprise A Culture of Excellence in performing all duties and responsibilities; A Culture of Precision in terms of time management and improving efficiency; Courage to innovate and explore new opportunities; Meritocracy in assigning tasks to those best fit to execute them in accordance with the Federal Constitution and national policy; unwavering Loyalty to our country; Perseverence in the face of adversity of any kind and Integrity in all matters and transactions. The inculcation of these Aspirational Values will distinguish ourselves as a powerful, respected and admired Malaysian Community, befitting the identity of a thriving and developed nation.
In delivering its commitment to the Rakyat, the government presented the theme “People First, Performance Now” as part of the 1Malaysia concept. This theme signifies that while reinforcing the call for unity amongst Malaysians, the government will also prioritise issues that the Rakyat feel strongly about. The government also places great weight upon the performance and results of all public servants when engaging with the Rakyat. In other words, the government recognises the importance of the efficiency and quality of public service in enhancing the quality of life for the Rakyat, hence the adoption of a people-friendly approach in all government agencies is critical.
In view of this, a Key Performance Index (KPI) will be implemented in all government matters, beginning with the KPI monitoring exercise for all Ministers. A Minister in the Prime Minister’s Department is already assigned specifically to ensure the smooth implementation of the KPI. The Minister responsible will provide further details on the KPI and a detailed system of implementation to fulfill this government objective.