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Chapter 1, 2, and 3 Overview of Electronic Commerce, E-Marketplaces: Structures, Mechanisms, Economics, and Impacts, Retailing in Electronic Commerce: Products and Services

1

Chapter 1 Overview of Electronic Commerce
True-False Questions
1. According to Peter Drucker, e-commerce is profoundly changing markets, industry structures, products and services, consumer segmentation, consumer values and consumer behavior; jobs, and labor markets. Answer: 2. Page Reference: 4

By purchasing a textbook from Amazon.com and having the merchandise physically delivered, Amazon.com would be considered a click-and-mortar organization because pure EC did not occur. Answer: Page Reference: 5

3.

In the field, a sales representative writes notes with a mobile handwriting-recognition computer immediately after a sales call. This can be viewed as an EC activity. Answer: Page Reference: 5

4.

In addition to EC being conducted via the Internet, EC can be conducted over local area networks (LANs). Answer: Page Reference: 5

5.

An example of business-to-consumer (B2C) is when Dell provides customer service online by collaborating electronically with its partners. Answer: Page Reference: 8

6.

An internal corporate network that uses Internet tools, such as Web browsers, is known as an intranet. Answer: Page Reference: 6

7.

An extranet is a network that uses the Internet to link together multiple intranets. Answer: Page Reference: 6

8.

Purchasing a Dell computer online for use at home is an example of e-tailing. Answer: Page Reference: 6

Dr. Setyawan Widyarto – UNiSEL 2009

2 Chapter 1, 2, and 3 Overview of Electronic Commerce, E-Marketplaces: Structures, Mechanisms, Economics, and Impacts, Retailing in Electronic Commerce: Products and Services

9.

Networked computing connects multiple computers and other electronic devices that are located in various locations by telecommunications networks, including wireless ones. Answer: Page

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