by Naseem Mariam
W hat ATTRIBUTES do you look for in a team member? W hat is the mix of attributes, traits, skills, and talents that you should gather into your team?
EXCELLENT TECHNICAL, PROFESSIONAL COMPETENCE
Business projects require professional skills. If it is a shorter project (3 months) you should have a lot of TASK oriented, good technical experts on board; however if the project team is large (more than 8), the duration greater than 6 months then having a few SOCIAL oriented people on board would reduce the interpersonal- communications strain from the project team. GOOD INTERPERSONAL SKILLS
Effective interpersonal communication is vital to the smooth functioning of any task team. COMMUNICATION skills -- listening, written and oral, telephone, email -- are an absolute must for each member. CONFLICT handling, negotiating skills are an added advantage. You need to know that each team member trusts, supports, and has genuine concern for other team members. SHARING, GIVING TENDENCY
You want a team member who shares his knowledge and expertise FREELY with team members -shares openly, with honesty and integrity with others regarding personal feelings, opinions, thoughts, and perceptions about problems and conditions. You also want to make sure team members do not engage in one-upmanship. A perfect team member gives of his time, energy and heart to own and SOLVE the problems that arise during the course of the project. RESPECTS AUTHORITY
Your aim is a team member who has an aura of AUTHORITY around him -- who gains the respect of every team member, and who respects his boss, the Top Management of the organization, and the customers' managers. A good team member consoles and reasons with other team members and RESOLVES complaints of other team members with patience, understanding and empathy. Each person needs to understand and is be committed to team objectives. CARES FOR THE CUSTOMER
A desirable team member...