1 Understand why communication is important in adult social care.
1.1People communicate to express their ideas, feelings and needs. To be able to ask questions and share opinions and to also get to know each other. 1.2 Individual communicate to express their needs and we are here to make sure they are met and as I carer I am able to discuss to the clients options with them and allow them to make their own choices. 1.3 When talking to an individual they may not indicate verbally if they have understood what I have said so looking at their body language and movements will help me understand if they have understood/ agree with what I have been saying, which then means I am able to see to the individual’s needs.
2 Understand how to meet the communication and language needs, wishes and preferences of an individual.
2.1 It is important to find out an individual’s communication needs because some people have difficulties with speaking, i need to be able to understand what an individual is trying to express and i also need to understand their needs, wishes and preferences. By doing this I will be able to avoid the individual feeling excluded, stressed and feeling frightened in their own home because I am here to support them and make them feel fully involved in their everyday life. 2.2 There are two communication methods used which are non-verbal and verbal. Non-verbal consist of eye contact, body language, gestures, facial expressions, touch and visual aids e.g. pictures and symbols. Verbal consists of the pitch/tones of your voice and the vocabulary I use.
3 Understand how to reduce barriers to communicate
3.1 The different barriers to communication could be not being able to understand or be aware of the individual’s needs, back ground noises, whether there hearing aids are working properly, strong accents and even if the lighting or temperature. 3.2 To reduce this you should speak nice and clear when talking to someone and not use slang that the...
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