Unit One- Introduction Into Communication in Health and Social Care

Topics: Communication, Writing, Graphic communication Pages: 6 (1597 words) Published: March 23, 2013
Q 6 : Give four examples of how you can you check a person has understood what you have communicated ? To check by repeating whethet the person has understood.
can Be checked the person is following the instruction what has given By responding if the person has understood what has said to him By showing reaction.

Q 3 A: You will have to know how to recognise what is being communicated to you and be able to commmunicate with others without always having to use words.
When carried out the previous activity you will have found out that there are many factors that told you what your patiant was trying to communicate it is not only the expression on people s faces that tells you about how they fell

Q 2: Identify five ways communication can help you in your work and why ? 1: Writing reports -I will write report about individuals so next shift staff can read and affect accordingly. By completing charts and records.

I will mention in the care plan if any Changes have made in my shift which will help for all staff. I will communicate with my colleagues and pass all information regarding individuals. By recording and sharing appropriate information.

3 Explain why it is important to observe an individual s reactions (facial expressions,body language etc) when communicating with them ?
All communication has an effect on the person you are communicating with it is a two way process called an interaction, and it is important that you watch the effects so that any problems can be identified and dealt with. Any relationship comes about through communication in order to be effective in providing care and support, you must learn to be a good communicator.Buy communication is much more than talking to people. People communicate through

A speaking,facial expression,body language, position,dress,gestures.

4: Indentify twelve barriers to effective communication ?
1: Not listening
2 : Using jargon
3 : Using slang
4 : Physical barrier
5 : Attitudinal barrier
6 : Interpersonal communication
7 : Poor lighting
8 : Inappropriate temperture
9 : Lack of basic communication skills
10 : Lack of knowledge
Emotional interference
Semantic communication

Q 9 : How do you seek advice regarding confidentiality ?
You should seek advice on confidentiality when ever you are asked to disclose information (whether in writing or verbally) about an identifiable individual that. Includes information about both clients and colleagues. The only time it permissible to breach confidentiality is if you receive information. That an individual is considering actions that may bring harm to themselves or others.

10 : When would you ask for advice about confidentiality ?
The only time you seek advice when a child or adult has spoke to you in confidentiality is when that person is in danger for example. If being sexually abused.Physically abused. Threatening to kill them selves etc. If the person in care is not in any danger then what is spoken between carer and caregiver has to remain between them two.

Q 8 : Give three examples of when confidential information may need to be passed on ? 1 : To protect the best interests of the individual where they are risk at harm. 2 : To protect an indiviuals health.

3 : To protect the health and safety.

Q 7 : What does the term confidentiality mean ?
A : It means that whatever information you tell to a service will not be passed on and the person you see won't tell anyone that you've been to see him or her without your permission . It gets more complicated if you want to talk to the service about something that he or she thinks may be harming you or someone else,like you're being hurt by someone or someone is making you do something you don't want to do .If that happens the service will talk to you and try to persuade you to get help.but if you don't agree the service can get help without your permission if he or she thinks it's best for you. This will only happen if the service is concerned...
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