People are the most important element in an organization whether it’s a business enterprise, a school, an army or hospital. School administrator and supervisors must be prepared to deal effectively with the people involved because they have the most difficulty in understanding and dealing with the human elements of administration. The administrator must understand certain fundamental concepts of motivation. He must have an insight into the nature of authority and influence. And most of all, he must have the ability to analyze specific problems and to carry out his intentions successfully. Technical skills, administrative skills and human skills are the three kinds of skills a successful administrator must possess. * Technical Skills – pertains to methods, techniques and processes. * Administrative Skills – ability to see the organization as an entity and the interrelationship of its various parts * Human Skills – refers to the ways of dealing effectively with people.
3 Distinct elements:
*Skill in understanding the basic human forces active in the organization. *Skill in analyzing complex human situations.
*Skill in implementing a plan of action.
It is said that man is a wanting animal. As soon as one of his needs is satisfied, another appears in its place. Man’s needs are organized in a series of levels or a hierarchy of importance according to the theory of Maslow.
Psychological needs - to be alive and to stay alive.
Safety needs - to feel safe from accidents or pain, from competition or threat. of his behaviour. Ego needs - relate to one’s self – esteem and one’s reputation. Self – fulfilment needs - for continued self – development, for realizing one’s own potentialities.
Understanding basic needs of an individual is important for the administrators and supervisors because deprivation of those needs has behavioural consequences on the part of one’s individual. It is also important to understand because of the fact that an individual whose lower level needs are satisfied, he is not any longer motivated to satisfy his psychological and safety needs. Rather, he shifts towards the satisfaction of the other needs in the hierarchy. Unless there are opportunities at work to satisfy these needs, the individual is deprived and his consent behaviour will reflect the deprivation.
A New Theory of Management
Proposition on the theory of new management’s task by McGregor harnessing human energy to organizational requirements are stated as follows:
1. Management is responsible for organizing the elements of productive enterprise – money, materials, equipment and people – in the interest of economic needs 2 A process of directing peoples efforts, motivating, controlling their actions and modifying their behaviour to fit the needs of the organization 3. It is the responsibility of the management to recognize and develop the individual’s potential for development, his capacity for assuming responsibility, his readiness to direct behaviour toward organizational goals. 4. The essential task of management is to arrange organizational conditions and methods of operation in order to achieved desired goals and objectives.
New theory of management relies on self – control and self – direction; it treats people as a matured adults and it is management by objectives, Advantages
1. it does not involve the relinquishing of leadership, the abdication of management or the lowering of standards 2 it is a process of creating opportunities, encouraging growth, releasing potential, removing obstacles and providing guidance Some applications of the new theory:
1. Decentralization and Delegation – freeing people from too close control of conventional organization. 2. Job Enlargement – encourages the acceptance of responsibility at the bottom of the organization. 3. Participation and Consultative Management – people are encouraged to direct...