Supply Chain Operation Reference Model
1.0 Introduction
Supply Chain Operation Reference model (SCOR) is the product under the Supply Chain Council (SCC) which is the basic tool used to improve and communicate in the supply chain management. This model is described how does the business process required can be fulfill a customer’s satisfaction. It also presents the process along the whole supply chain process and applying how to improve the process system and practice. SCOR model integrated the process of plan, source, make, delivery and return five sections, thus across the supplier’s supplier to the customer’s customer. It can be collaboration with operational strategy, material, and information flows.
As an independent and nonprofit corporation supply chain organization, SCC has been used this model to collaboration with among of supply chain partners distributors, manufacturers, suppliers and logistics service providers, especially for people who in those category of business.
2.0 Customer service
There are many business facing challenges to keeping fulfill their customers happy in the supply chain industry. Many ways may solve challenge of customer service that is direct communicated with the customers. Suppliers and customers both players need to require constant monitoring and keep the same level of cooperation to ensure supply meets demand. Thus, company can be understand the cost that customer wanted and their requirements. Depend on the current economic environment supply chain manager may work with the highly automated information flow to overload of information. Even through the aim of SCOR model is to fulfill the customer satisfaction, but there are no such necessary to use SCOR model in this section. For SCOR model is to create the buffer inventory based on the understanding the requirement and supply from customers. The buffer inventory can be results in correct inventories with a perfect planned and managed system.
3.0 Cost control
Cost control is the basic one that company
Supply Chain Operation Reference model (SCOR) is the product under the Supply Chain Council (SCC) which is the basic tool used to improve and communicate in the supply chain management. This model is described how does the business process required can be fulfill a customer’s satisfaction. It also presents the process along the whole supply chain process and applying how to improve the process system and practice. SCOR model integrated the process of plan, source, make, delivery and return five sections, thus across the supplier’s supplier to the customer’s customer. It can be collaboration with operational strategy, material, and information flows.
As an independent and nonprofit corporation supply chain organization, SCC has been used this model to collaboration with among of supply chain partners distributors, manufacturers, suppliers and logistics service providers, especially for people who in those category of business.
2.0 Customer service
There are many business facing challenges to keeping fulfill their customers happy in the supply chain industry. Many ways may solve challenge of customer service that is direct communicated with the customers. Suppliers and customers both players need to require constant monitoring and keep the same level of cooperation to ensure supply meets demand. Thus, company can be understand the cost that customer wanted and their requirements. Depend on the current economic environment supply chain manager may work with the highly automated information flow to overload of information. Even through the aim of SCOR model is to fulfill the customer satisfaction, but there are no such necessary to use SCOR model in this section. For SCOR model is to create the buffer inventory based on the understanding the requirement and supply from customers. The buffer inventory can be results in correct inventories with a perfect planned and managed system.
3.0 Cost control
Cost control is the basic one that company