HRTM 280 – Foundations of Tourism
Exam #1 - Study Guide
1. What is the expected growth of tourism in the future? (# of jobs and GDP) a. Expected in 2020 to e 9.6% of GDP (or $11.2 trillion)
b. Expected in 2020 to be 9.2% of total employment (or 296.3 million people) 2. In the book the USTA forecasted the size of tourism and amount spent in the United State, what are those numbers? a.
3. In the book, the WTTC forecasted the growth of tourism, revenue created, and job growth. What are those numbers? a.
4. How do Goeldner and Ritchie define tourism in Chapter 1 of your textbook? What are the four main components of their definition? What the differences between the author’s textbook definition of tourism and UNWTO definition of tourism. a.
5. Explain why defining tourism is important and why is it that tourism is often defined differently based on the stakeholder/perspective? a.
6. Understand the basic approach to the study of tourism.
ii. Natural resources and environment
iii. The built environment
iv. Operating sectors of the tourism industry/spirit of hospitality v. Planning, Development, Promotion, and Catalyst Organizations (Integration, Collaboration and Communications) vi. Process, Activities, & Outcomes/Careers in Tourism
7. Know the different perspectives or stakeholders groups that impact and contribute to tourism. (Visitor, local community, business owner, government) a. Visitor
i. All types of travelers engaged in tourism.
ii. A term that constitutes the basic concept of the entire system of tourism statistics. b. Local community
i. (past development, current way of life, permanent characteristic) c. Business owner
i. (the legal, political, fiscal systems regulating its functioning; Visa, regional trade blocs, e.g. European Union, North American Free Trade Agreement) 8. Be able to define and give me examples of the differences between a tourist, excursionist, and same-day visitor. 9. Be able to define and give me examples of the differences between international tourism, inbound tourism, outbound tourism, internal tourism, and domestic tourism. 10. Are there differences in the way countries define a trip? How far does a traveler have to go for it to be counted as a trip in the United States, Canada, United Kingdom, and Australia? 11. Know the benefits and costs of tourism.
12. Why is knowledge and understanding of tourism’s history important? 13. The textbook addresses many of the early civilizations that impacted/influenced the growth of tourism. Know how early civilizations contributed to the growth and expansion of the tourism industry. 14. What era/civilization is credited with the beginning of modern traveler? What happened/invented that helped start modern travel? 15. Why are the Romans considered the first pleasure travelers? a. Because they started building roads and bridges
16. What was Thomas Cook’s contribution to travel and tourism? 17. The first seaside resort in Britain was for what purpose? 18. What is credited with the start of mass tourism?
19. Understand how the modes of transportation influenced the growth of travel industry. 20. What was the first scheduled airline service?
a. St. Petersburg to Tampa in 1914
21. What is the forecast for jobs in travel and tourism?
22. What are the job skills required for the travel and tourism industry? a. Leadership, customer services, multi-cultural understanding, verbal and interpersonal communication, IT/ Technology, understand research/analytical, problem solving/critical thinking/creative thinking, language – second and third, networking 23. What are some career possibilities in tourism?
24. What are the benefits of internships?
25. Know the different tourism organizations presented in class and in the book. Things you should know include but are not limited to: their function, classification, goals & objectives, and classifications. 26. What is Skal,...
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