Stategic Staffing
Short Answer
1. | 101. Job performance is a multidimensional construct that is composed of three behaviours: task, contextual, and counterproductive. Define these three behaviours. Give an example of how each of these three job-related behaviours is linked to factors that should be considered during recruitment and selection. * ANS: Task performance: Duties related to the direct production and contribution towards goods and services. These duties are part of the worker’s formal job description. -Task performance behaviors contribute to the core activities of an organization and include producing goods, selling merchandise, acquiring inventory, and managing and administering the enterprise. * Contextual performance: The activities or behaviors that are not part of a worker’s formal job description but that remain important for organizational effectiveness. -Contextual performance has included both interpersonal job performance and job dedication. It contributes to the culture and climate of the organization; it is the context in which the organization’s core activities take place. Employees who are proficient in job-related task and contextual behaviors lead to productive organizations. * Counterproductive: Voluntary behaviors that violate significant organizational norms and in so doing threaten the well-being of an organization, its members, or both. -Counterproductive behaviors on the part of/among employees leads to decreased performance and less productive organizations. The fundamental issue that an organization must address when it develops an integrated recruitment and selection system is which aspect or aspects of performance should drive recruitment and selection. How an organization answers this question determines whom the organization will recruit and hire. | 2. | 102. Define job performance and criteria. Why is it important to understand job performance and criteria as part of the recruitment and selection
1. | 101. Job performance is a multidimensional construct that is composed of three behaviours: task, contextual, and counterproductive. Define these three behaviours. Give an example of how each of these three job-related behaviours is linked to factors that should be considered during recruitment and selection. * ANS: Task performance: Duties related to the direct production and contribution towards goods and services. These duties are part of the worker’s formal job description. -Task performance behaviors contribute to the core activities of an organization and include producing goods, selling merchandise, acquiring inventory, and managing and administering the enterprise. * Contextual performance: The activities or behaviors that are not part of a worker’s formal job description but that remain important for organizational effectiveness. -Contextual performance has included both interpersonal job performance and job dedication. It contributes to the culture and climate of the organization; it is the context in which the organization’s core activities take place. Employees who are proficient in job-related task and contextual behaviors lead to productive organizations. * Counterproductive: Voluntary behaviors that violate significant organizational norms and in so doing threaten the well-being of an organization, its members, or both. -Counterproductive behaviors on the part of/among employees leads to decreased performance and less productive organizations. The fundamental issue that an organization must address when it develops an integrated recruitment and selection system is which aspect or aspects of performance should drive recruitment and selection. How an organization answers this question determines whom the organization will recruit and hire. | 2. | 102. Define job performance and criteria. Why is it important to understand job performance and criteria as part of the recruitment and selection