Pfizer Case Study

Topics: Organization, Pfizer, Organizational structure Pages: 5 (1500 words) Published: March 29, 2012
Question 1: Describe and evaluate what Pfizer is doing?
Pfizer is the world’s largest research-based pharmaceuticals firm and also a well known Pharmaceutical company. So their most of the work depends on research, developing Strategies and innovate. They were trying to find a new way of system which makes their Work more effective and efficient. Pfizer find out that their worker spends more time on Business research and data analysis to the creation of documents and other routine Support like Goggling and making power points and also spending so much time on Menial tasks rather than knowledge work. The average Pfizer employee was spending 20 Percent to 40 percent of his or her time on supporting work (creating documents, typing Notes, doing research, manipulating data, scheduling meetings) and only 60 percent to 80 Percent on knowledge work (strategy, innovation, networking, collaborating, critical Thinking. That’s why Pfizer starting to find a solution of this problem to increase their Efficiency and effectiveness. Pfizer build a new kind of structure by using Microsoft Outlook where their connecting to a outsourcing company where Pfizer can connect with Different worker by email where they can connect with any worker around world and get Cost specification for their requested work. By using this process the time spent on Analysis of data has been reduce, also have many financial benefits and employees also get rid of their boring work.

Question 2: What Structural implication-good and bad- does this approach have? (Think In term of the six organizational design elements). This approach “OOF” “office of future” (it means Pfizer make a new concept of future Office where they can connect their all offices around the world with each other and Where any staff of the office can communicate, share information with another staff from One office to another office around the world) by Pfizer is good decision taken by Pfizer Senior director Jordan Cohen. This organizational structure also follows the six organizational designs Elements. As we know there are six organizational design elements.

And they are:
1. Division of Work
2. Departmentalization
3. Hierarchy Development
4. Authority, Responsibility and Delegation
5. Centralization vs. Decentralization
6. Coordination

1. Division of Work: Division of the work means divide a job into different part. When A Job is broken down into a number of steps, and each step is completed by a separate Individual leading to work specialization is called division of work. In the new Organization structure Pfizer also divides their work into different part and also reduces the work load of their employees by specialization. 2. Departmentalization: For different specialization Pfizer facilitated by putting specialists together in departments under the direction of a manager. These departments are typically based on the work functions performed, the product or service offered, the target Customer or client, the geographic territory covered, or the process used to turn inputs into outputs. In new organizational structure Pfizer also departmentalize through different Geographic area. For example: an employee of Pfizer can take any kind of information through one country employee to another country. 3. Hierarchy Development: In Pfizer for the new organizational structure hierarchy Development is also followed. In this structure a single worker have to request to its upper Level and after he or she receives the permissions he or she can start to assign a team to complete the work. Here they also have to follow a hierarchy level from upper side to Downside. 4. Authority, Responsibility and Delegation: In the new organizational structure of Pfizer the Authority, Responsibility and Delegation of each employee is also been decide and the authority of level is higher than the lowest level workers and also responsibility is Also high for the upper level and low for the lower level. 5....
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