Organizational Behavior Notes

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What is Organizational Behavior?

What is Organizational Behavior - A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an orgs effectiveness.

Understanding OB helps determine manager effectiveness
* Technical & Quantitative skills are important however...Leadership & Communication are CRITICAL! Organizational benefits of skilled managers
* Lower turnover of quality employees
* Higher quality application for recruitment
* better financial performance

Management Functions
* Plan
* Organize
* Lead
* Control

Mintzberg's Managerial Roles

Discovered 10 managerial roles into three groups
* Interpersonal
* informational
* decisional 

Interpersonal
* figurehead - symbolic head
* leader - responsible for motivation
* liason - maintains a network of outside contacts
Informational
* Monitor 
* Disseminator
* Spokesperson
Decisional
* Entrepreneur
* Disturbance handler
* Resource allocater
* Negotiator

Essential Management skills
* Technical - ability to apply specialized knowledge or expertise * Human - ability to work with, understand, and motivate people * Conceptual - mental ability to analyze and diagnose complex situations Intuition 

* gut feeling
* individual observation
* common sense
Systematic study
* looks at relationships
* scientific evidence
* predicts behaviors

Evidence-Based Management (EBM) - Basing managerial decisions on the best available scientific evidence * pose a managerial question
* search for best available evidence
* apply relevant information

Managers should use all 3 approaches (Intuition, Systematic study, EBM) * intuition is often based on inaccurate info
* faddism is prevalent in management
* systematic study can be time consuming
     use evidence as much as possible to inform your intuition and experience.  That is the promise of OB

Contributing Disciplines - Many behavioral sciences have contributed to the development of OB     * Psychology
* Social Psychology
* Sociology
* Anthropology

Psychology - seeks to measure, explain, and sometimes change the behavior of humans and other animals * Unit of analysis:  the individual
* Contributions to OB:  
0 learning, motivation, personality, emotions, perception 1 training, leadership effectiveness, job satisfaction 2 individual decision making, performance appraisal attitude measurement 3 employee selection, work design, and work stress

Social Psychology - area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another * Unit analysis:  Group
* Contributions to OB
0 behavioral change
1 attitude change
2 communication
* group processes
* group decision making
Sociology - study of people in relation to their fellow human being * Unit analysis:  Organizational system
* Contributions to OB
0 group dynamics
1 work teams
2 communication
3 power
4 conflict
5 intergroup behavior
6 formal organization theory
7 org technology
8 org change
9 org culture

Anthropology - study societies to learn about humans and their activities * Unit analysis:  Org system
* Contributions to OB
0 org culture
1 org environment
2 comparative values
3 comparative attitudes
4 cross-cultural analysis

Very few absolutes in OB - situational factors that make...
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