Organization Behavior Summary

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Chapter 1
Organization Behavior Organization Behavior is defined as a field of study devoted to the understanding, explaining and ultimately improving attitudes and behaviors of individuals and groups in organizations. It is a field of study that has come up, and has basses’ in other fields of study such as economics, behavioral psychology, sociology, anthropology to name a few. OB (organization behavior) is a take on management from the perspective that employees are one of greater assets of any firm. It supports the understanding of employee behavior, moods, motivation to enable them to work better, and in the long run, becoming more productive towards the organization. OB helps organizations in setting up their management functions- Planning, Organizing, Controlling and Leading in more effective and efficient way possible. Due to the new culture and model of businesses they have become more diverse and harder to manage.

Chapter 2
Job Performance The value of the set of behaviors that contribute, either positively or negatively, to organizational goal accomplishment can be termed as job performance. Not always positive, people performing jobs when demotivated can have performance, which results in the negative productivity of the organization or the organization process for which they are responsible. Task performance on the other hand includes employee behaviors that are directly related to the change in resources to the goods and services that organizations produce. Types of Behaviors at the workplace Citizenship Behavior When one employee goes out of his way to help his colleagues or efforts that fall outside the purview of his job responsibilities. Example: An employee who in his free time teaches his colleagues more effective ways to make presentations. Counterproductive Behavior When an employee acts in manners that are disruptive...
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