Organizational Behavior: Notes
MGTS1601 Organisational Behaviour Motivation
Chapters 7 and 8
A Model of OB
OB as legitimate tool
Robbins et al., 2004, p28
HR policies & practice
Human output Productivity Absence Turnover
Org culture
Org structure & design
Organization level
Change
Group decision making
Communication Other groups Biographical chars Personality Values & attitudes Ability
Leadership & trust Gp structure Conflict
Deviance Citizenship
Satisfaction
Work teams
Power & Group Politics level Individual Decision making Individual level
Perception Motivation Individual learning
Human input
Learning Objectives
Define motivation Understand the theories and principles underlying effective motivation Identify the differences between content and process theories Name and describe the characteristics of effective goals Name and describe the 5 steps in the Organizational Behavior Modification Model Examine how the work environment and job design can motivate employees Understand three common approaches for involving employees in the workplace
Motivation
The processes that account for an individual’s intensity, direction and persistence of effort toward attaining a goal
What a person does (Direction) How hard that person works (Intensity) How long they work at it (Persistence)
Types of theories
Needs & Motives Content theories look at what motivates people, i.e. money, promotions, status These theories suggest that people have internalised needs Choice & Cognition Process theories look at how people are motivated, i.e. goals, justice, expectancy These theories suggest that people are rational and evaluate a series of components to determine how much effort to put in
Approaches to Motivation
Having Little Ambition
Theory X
Managers See Workers as…
Disliking Work Avoiding Responsibility
Self-Directed
Theory Y
Managers See Workers as…
Enjoying Work Accepting Responsibility
Chapters 7 and 8
A Model of OB
OB as legitimate tool
Robbins et al., 2004, p28
HR policies & practice
Human output Productivity Absence Turnover
Org culture
Org structure & design
Organization level
Change
Group decision making
Communication Other groups Biographical chars Personality Values & attitudes Ability
Leadership & trust Gp structure Conflict
Deviance Citizenship
Satisfaction
Work teams
Power & Group Politics level Individual Decision making Individual level
Perception Motivation Individual learning
Human input
Learning Objectives
Define motivation Understand the theories and principles underlying effective motivation Identify the differences between content and process theories Name and describe the characteristics of effective goals Name and describe the 5 steps in the Organizational Behavior Modification Model Examine how the work environment and job design can motivate employees Understand three common approaches for involving employees in the workplace
Motivation
The processes that account for an individual’s intensity, direction and persistence of effort toward attaining a goal
What a person does (Direction) How hard that person works (Intensity) How long they work at it (Persistence)
Types of theories
Needs & Motives Content theories look at what motivates people, i.e. money, promotions, status These theories suggest that people have internalised needs Choice & Cognition Process theories look at how people are motivated, i.e. goals, justice, expectancy These theories suggest that people are rational and evaluate a series of components to determine how much effort to put in
Approaches to Motivation
Having Little Ambition
Theory X
Managers See Workers as…
Disliking Work Avoiding Responsibility
Self-Directed
Theory Y
Managers See Workers as…
Enjoying Work Accepting Responsibility