Organisational Behavior Notes
Organisational behaviour
Definition
* The study of human behaviour, attitudes and performance within organisational setting to improve performance and differences. * Frameworks of theories, methods and principles from disciplines such as psychology, sociology, political * The organisational Iceberg
The study of organisational behaviour embraces, therefore an understanding of * The nature and purpose of the organisation * The human element and behaviour of people * Business strategy, organisational processes and the execution of work * The process of management as an integrating and co-ordinating activity * Social responsibilities and business ethics * The external environment of which the organisation is part of and * The need for organisation success and survival.
The Pyschological Contract * The PC is not a formal written document that is referred to but a people organisation relationship where mutual expectations and satisfaction of needs are implied. * Important to enhance the level of trust and teamwork. * Human capital to be seen as a responsibility and a resources to be added to * Two observations in human behaviour at work * Peter Principle * Parkinson’s law
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The pyschological contract: possible examples of individual and organisational expectations
Individual’s expectations of the organisation * Provide safe and hygienic working conditions. * Make every reasonable effort to provide job security. * Attempt to provide challenging and satisfying jobs, and reduce alienating aspects of work. * Adopy equitable human resource management policicies and procedures. * Respect the role of trade union officials and staff representatives. * Consult fully with staff and allow genuine participation in decisions which affect them. * Implement best practice in equal opportunity policies and precedures. * Reward all staff fairly according to their contribution
Definition
* The study of human behaviour, attitudes and performance within organisational setting to improve performance and differences. * Frameworks of theories, methods and principles from disciplines such as psychology, sociology, political * The organisational Iceberg
The study of organisational behaviour embraces, therefore an understanding of * The nature and purpose of the organisation * The human element and behaviour of people * Business strategy, organisational processes and the execution of work * The process of management as an integrating and co-ordinating activity * Social responsibilities and business ethics * The external environment of which the organisation is part of and * The need for organisation success and survival.
The Pyschological Contract * The PC is not a formal written document that is referred to but a people organisation relationship where mutual expectations and satisfaction of needs are implied. * Important to enhance the level of trust and teamwork. * Human capital to be seen as a responsibility and a resources to be added to * Two observations in human behaviour at work * Peter Principle * Parkinson’s law
../2
The pyschological contract: possible examples of individual and organisational expectations
Individual’s expectations of the organisation * Provide safe and hygienic working conditions. * Make every reasonable effort to provide job security. * Attempt to provide challenging and satisfying jobs, and reduce alienating aspects of work. * Adopy equitable human resource management policicies and procedures. * Respect the role of trade union officials and staff representatives. * Consult fully with staff and allow genuine participation in decisions which affect them. * Implement best practice in equal opportunity policies and precedures. * Reward all staff fairly according to their contribution