Organisation and Behaviour

Level 5

Higher National Diploma in Business

BUSN-4030 Organisations and Behaviour II
Term Assessment 1

Issue date: 24/02/13 Submission Date: 10/03/13 Submit your assignment online through NIVE Learning Management System by 11.55pm on the due date

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Assessment Title: Motivational thories and effective teamwork Author: Sangeeta Malhotra Internal Verifier: Seema Pillai Lead Verifier: Tim Gallon Approval Date: 24/02/13 Approval Date: 24/02/13 Assessor: Sangeeta Malhotra Signature: Signature:

Purpose The purpose of this assignment is to provide evidence of your understanding of the different mtivational theories within the workplace and the imprtance of teamwork.

Learning Outcome/Assessment Criteria LO 3 . LO 3 LO 3 LO 4 LO 4 LO 4 P3.1 discuss the impact that different leadership styles may have on motivation in organisations in periods of change P3.2 compare the application of different motivational theories within the workplace P3.3 evaluate the usefulness of a motivation theory for managers P4.1 explain the nature of groups and group behaviour within organisations P4.2 discuss factors that may promote or inhibit the development of effective teamwork in organisations P4.3 evaluate the impact of technology on team functioning within a given organisation M1 an effective approach to study and research has to be applied D1 conclusion have been arrived through synthesis of ideas and have been justified D2 autonomy and independence has been demonstrated D3 Demonstrate present and communicate appropriate findings

Plagiarism / Student Declaration All learners at NIVE shall demonstrate academic honesty by avoiding plagiarism. Plagiarism is deliberately presenting another person’s work as one’s own without acknowledging the original source. A Referral grade will be awarded for plagiarized work and learners who continually plagiarize will be subject to disciplinary action. In submitting this assignment you confirm that you have read and understood the meaning of plagiarism and the assignment submitted is your own work.
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Task 1 (P3.1, M1, D1) The style of a leader is the behaviour pattern they consistently use when working with other people. Discuss the following leadership styles and describe how they impact motivation in an organisation in changing times. 1) Autocratic leadership 2) Democratic leadership 3) Paternalistic leadership Guidelines: In order to achieve M1, an effective approach to study and research has to be applied in researching leadership styles. In order to achieve D1 your conclusions on the impact of leadership styles on motivation should be arrived at through synthesis of ideas. Justify your conclusions.

Overview Motivation is concerned with why people do things as well as what drives them to behave in a particular way. Understanding what motivates individuals is important in the workplace. Research suggests that motivated employees are happier at work. They get more satisfaction from their work, are absent less often, tend to be more loyal and work with more enthusiasm. This in turn encourages them to contribute more to the development of an organisation. The following case study focuses on how Kellogg’s motivates its people illustrating how the use of motivational techniques helps to develop the business as a ‘great place to work’. Case Study The Kellogg’s Company is the world’s leading producer of breakfast cereals. Its products are manufactured in 18 countries and sold in more than 180 countries. For more than 100 years, Kellogg’s has been a leader in health and nutrition. It has done this by providing consumers with a wide variety of food products. Within Kellogg’s, there is a variety of functions and work roles. These include engineering operatives in the manufacturing section. Others work in finance, marketing, sales, information technology or human resources. Keeping everybody motivated no matter what their role is not easy. Kellogg’s was recently placed in the top 100 of the Best Companies to Work For list in The Sunday Times. Values and motivation Kellogg’s values and culture support its role as a good employer. Encouraging everyone to live by the K-Values throughout the whole business creates a culture of people that have ownership over their own projects and strive for continuous improvement and industry-leading results. These values influence the behaviour of individuals within the workplace, making Kellogg’s a positive place to work. Employees are encouraged to speak positively about each other when apart, focusing on their strengths. This involves listening to others and accepting their right to their own views regarding the workplace. The benefits of Kellogg’s investing in people can best be illustrated by looking at the work of some of the theorists who have worked on motivation. Kellogg’s commitment to creating a ‘great place to work’ is supported by these theories.

Task 2 (P3.2, D3) Explain Maslow’s and Herzberg’s motivational theory and explain which theory is relevant to Kellogg’s. Also, research motivational theories that might be applicable to any of Kellogg’s competitors.

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Guidelines: Explain which theory is applied to Kellogg’s giving examples. It could be any one of the above theories. In order to achieve D3 you need to use lateral thinking by applying motivational theory applicable to Kellogg’s competitor.

Task 3 (P3.3, D2) Evaluate the usefulness of motivation theory for the managers in your organisation. Guidelines: In order to achieve D2 autonomy and independence has to be demonstrated for the above task.

Overview A work group is a collection of people working in the same area or placed together to complete a task. The group’s performance is the result of people coming together to share information, views and insights. The focus of groups is individual performance and actions within are geared toward it. “A team is a small number of people with complementary skills who are committed to a common purpose, a set of performance goals, and approach for which they hold themselves mutually accountable." Teams require individual and mutual accountability where groups do not. It is helpful to identify the characteristics of teams and groups, noting which are common to both.

Task 4 (P4.1, P4.2, P4.3) 4.1 Explain the nature of groups and group behaviour you notice in your organisation.
P4.1 P4.2 P4.3

4.2 Discuss the factors which impact the development of teamwork in your organisation.

4.3 Evaluate the impact of technology on team functioning to improve organisational growth.

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