1.1 Background of the Study
Online Billing and Reservation system can help the people to perform a reservation through the use of internet. The reservation in a specific hotel or resort and paying bills can be done easily, no more hassles and time consuming. Using of internet access in online billing and reservation system, the different features of the resort can be viewed freely and easily such as amenities and function rooms, packages and other services. The Boso-Boso Highlands Resort and Convention Center is one of the most beautiful resorts in Antipolo area. Boso-Boso Highlands Resort and Convention Center is one of the resort owned by Fermar Reality Inc. A corporation operated by Mr. Felix B. Mariñas, former mayor of Antipolo, City and president of FBM Group of Companies. Boso-Boso Higlands Resort and Convention Center has been operating since 2004 and located in 23 hectares of land of Sitio Cabading Brgy. San Jose Antipolo, City at the top of the ridge along the Marcos Highway overlooking the deep Boso-Boso Valley, facing the verdant Sierra Madre Mountain range. The Resort/Hotel and Convention Center gives an experience of great view with an air that is free from pollution, away from Metro Manila. The resort facilities boast of the elevated swimming pools, convention hall, cottages and villas, playground, open field for team building activities, basketball court for sports fanatic allowing the company to cater as many as 2,000 guests in a day. Boso-Boso has their separated facilities in Hotel and Resort. The hotel has 1 swimming pool, children’s playground, viewing deck with coffee shop, laundry area. While in the resort, it has 4 public, 2 private and 1 kiddie pool, open field with stage and obstacles, team building and camping facility, children’s park and playground, covered basketball court, jogging and walking path, and some places where you can eat. In terms of function rooms, it has standard rooms, family rooms with balcony, conference room with a capacity of 30-50 persons, guest houses, convention hall for 200-300 persons. They also accept reservation for convention and seminars, team building and retreat, meeting and conferences, social functions like birthdays, weddings, anniversaries, parties, baptismal and special events. Boso-Boso Highlands Resort and Convention Center is not only proud of the resort area but also its hotel namely Paradise Hotel 1 and Paradise Hotel 2 that caters to local and international tourist and corporate clientele. Paradise Hotel 1 rises above rivals and offers its quality service and comfort. All bedrooms have hot and cold shower with private verandas looking out to lush greenery and grand view of the picturesque. Sierra Madre Mountain Ranges and Laguna De Bay. On the ground floor is a viewing deck café that serves authentic Filipino and International dishes. It has two conference rooms and business center for conference, meetings and seminars. In front of the hotel are a mini park, children’s playground and ample parking lot. Paradise Hotel 2 is for the retreat and camp. A fun and unique way of accessing the hotel is by a challenging walk through a long flight of stairs called the impressive “Boso Boso Two Hundred Fifty Steps”. Conference hall and swimming pool is also available for banquet and outing needs. Boso-Boso Highlands Resort and Convention Center continuously upgrade its standard and quality of services for its mission to provide food and highest quality service to its clientele.
1.2 Statement of the Research Problem
Boso-Boso Highlands Resort and Convention Center is a place where the customers can relax and relieve from stress, but in terms of making a reservation, the company only uses logbook, whiteboard and microsoft word for recording all the information of their client. Their clients also need to go to the resort to pay for their bills. In this generation, people are too busy in doing everything. Most of the time,...