Ch. 9: IS Strategy, Governance and Ethics
Q1. What is the relationship between organizational strategy and IT planning? * Use Porter’s five forces model to consider the industry structure and develop a competitive strategy for the organization * This competitive strategy is supported through activities in the value chain, which consist of a collection of business processes supported by information systems
Q2. What Is Information Technology architecture?
* IT architecture is the basic framework for all the computers, systems, and information management that support organizational services * Enterprise architect creates a blueprint of an organization’s information systems and the management of these systems * organizational objectives, business processes, databases, information flows, operating systems, applications and software, and supporting technology * Zachman framework divides systems into two dimensions (listed below) to provide a relatively holistic view of the enterprise * Communication: what – data, how – function, where – network, who – people, when – time, why – motivation * Stakeholder groups: planner, owner, designer, builder, implementer and worker
Q3. What is alignment, why is it important, and why is it difficult? * Alignment: process of matching organizational objectives with IT architecture * Ongoing -- fitting IT architecture to business objectives is continuous challenge * Measured as the degree to which the IT department’s missions, objectives, and plans overlapped with the overall business missions, objectives, and plans * Communication between business and IT executives is the most important indicator of alignment Q4. What is information systems governance?
* Governance: some committee (or political party) has the ability to decide on expectations for performance, it authorize appropriate resources and power to meet expectations and perhaps eventually to verify whether expectations...
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