Managment

Only available on StudyMode
  • Download(s) : 17
  • Published : March 7, 2013
Open Document
Text Preview
Management
Stephen P. Robbins
Chapter

tenth edition

Mary Coulter

1

Introduction to Management and Organizations
1–1

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

OBJECTIVES
1.1 Who Are Managers?
• Explain how managers differ from non-managerial employees. • Describe how to classify managers in organizations.

1.2 What Is Management?
• Define management. • Explain why efficiency and effectiveness are important to management. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–2

Objectives
1.3 What Do Managers Do?
• Describe the four functions of management. • Explain Mintzberg’s managerial roles. • Describe Katz’s three essential managerial skills and how the importance of these skills changes depending on managerial level. • Discuss the changes that are impacting manager’s jobs. • Explain why customer service and innovation are important to the manager’s job. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–3

Objectives
1.4 What Is An Organization?
• Explain the characteristics of an organization. • Describe how today’s organizations are structured.

1.5 Why Study Management?
• Discuss why it’s important to understand management. • Explain the universality of management concept. • Describe the rewards and challenges of being a manager. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–4

Who Are Managers?
• Manager
Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–5

Classifying Managers
• First-line Managers
Individuals who manage the work of non-managerial employees.

• Middle Managers
Individuals who manage the work of first-line managers.

• Top Managers
Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–6

Exhibit 1–1 Women in Managerial Positions Around the World Women in Management Australia Canada Germany Japan Philippines United States 41.9 percent 36.3 percent 35.6 percent 10.1 percent 57.8 percent 50.6 percent Women in Top Manager’s Job 3.0 percent 4.2 percent N/A N/A N/A 2.6 percent

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–7

Managerial Levels

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–8

What Is Management?
• Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–9

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–10

Question!!!!
• How do you explain these words:
Effective Efficient

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–11

• Effective- Making the right decision and successfully implementing them • Efficient- Using resources wisely and in a cost effective way

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–12

Exhibit 1–3 Effectiveness and Efficiency in Management

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–13

What Managers Do?
• Three Approaches to Defining What Managers Do.
Functions they perform. Roles they play. Skills they need.

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

1–14

What Managers Do?
• Functions Manager’s Perform
Planning
Defining goals, establishing strategies to achieve goals, developing plans to integrate and coordinate activities.

Organizing
Arranging and structuring work to accomplish organizational goals.

Leading
Working with and through people to accomplish goals.

Controlling
Monitoring, comparing, and...
tracking img