Management Organizational Behavior

Only available on StudyMode
  • Download(s): 221
  • Published: November 6, 2013
Read full document
Text Preview
FAR EASTERN UNIVERSITY
Diliman, Quezon City

Course Code
Course Title MOB
Course Credit 3 Units

Name: ___________________________________________ Course & Year __________________

Quiz/ Score: ___________Time/Day_________________ Date: _____________________

QUIZ 4/ CHAPTER 4

True or False

1. The information-processing stages of the perceptual process are divided into information attention and selection, organization of information, information interpretation, and information retrieval.

2. Selective screening lets in only a tiny portion of all of the information available.

3. Controlled processing occurs when a person consciously decides what information to pay attention to and what information to ignore.

4. Selective screening occurs only through conscious awareness.

5. Schemas are cognitive frameworks that represent organized knowledge about a given concept or stimulus developed through experience.

6. A self schema contains information about a person’s own appearance, behavior, and personality.

7. Impersonal schemas refer to the way individuals divide others into categories, such as types or groups, in terms of similar perceived features.

8. The term prototype, or stereotype, is often used to represent the categories formed by person schemas.

9. A prototype, or stereotype, is an abstract set of features commonly associated with members of a particular category.

10. A script schema is defined as a knowledge framework that describes the appropriate sequence of events in a given situation.

11. A person-in-situation schema is defined as a knowledge framework that describes the appropriate sequence of events in a given situation.

12. Script schemas combine schemas built around persons and events. 13. Schemas rely heavily on automatic processing for freeing people up to use controlled processing as necessary.

14. Once your attention has been drawn to certain stimuli and you have grouped or organized this information, the next stage in the perceptual process is to uncover the reasons behind these actions. This is known as interpretation.

15. The perceptual process influences thoughts and feelings but not actions.

16. The common perceptual distortions include stereotypes or prototypes, halo effects, selective perception, projection, contrast effects, and the self-fulfilling prophecy.

17. Stereotypes, or prototypes, are useful ways of combining information in order to deal with information overload.

18. Stereotypes obscure individual differences; that is, they can prevent managers from getting to know people as individuals and from accurately assessing their needs, preferences, and abilities.

19. Both managers and employees need to be sensitive to stereotypes; they must also attempt to overcome them and recognize that an increasingly diverse workforce can be a truly competitive advantage.

20. A halo effect occurs when one attribute of a person or situation is used to develop an overall impression of the individual or situation.

21. Like stereotypes, halo effects are most likely to occur in the interpretation stage of the perceptual process.

22. Halo effects are particularly important in the performance appraisal process because they can influence a manger’s evaluations of subordinates’ work performance.

23. Selective perception is the tendency to single out those aspects of a situation, person, or object that are consistent with one’s own needs, values, or attitudes.

24. The strongest impact of selective perception occurs during the organization stage of the perceptual process.

25. Managers should be aware of selective perception and test whether or not situations, events, or individuals are being selectively perceived.

26. Projection is the assignment of one’s personal attributes to other individuals.

27. Projection is especially likely to occur in the retrieval stage of...
tracking img