Management Assignment
Assignment File
1
Assignment 1
Due date: 26 November 2012 Coverage: Units 1–2 Length: The total length of the essay-type questions should not exceed 2,000 words. Those exceeding the upper word limit will be strictly penalized.
Question 1 (20 marks)
For each of the following ten sub-questions, select the best answer. Each correct answer is worth two marks.
1 Basket Maker uses phone surveys to gather customer feedback about service and quality. This is an example of the management function of ________. A planning
B leading
C organizing D controlling
2 Paul Chan is the President of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his ________.
A conceptual skills
B technical skills
C human skills
D controlling skills
3 Which of the following is not an example of a constituency that makes up the specific environment?
A customers
B socio-cultural factors
C suppliers
D competitors
2
MGT B240 Principles and Practices of Management
4
Which of these is a major criticism of scientific management?
A It ignored the impact of compensation on performance.
B It overemphasized individual differences.
C It overemphasized the intelligence of workers.
D It ignored the social context of work.
5
Bierderlack has a policy stating that more than three absences in a six-month period shall result in a suspension. Erin, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of ________. A a programmed decision
B a nonprogrammed decision
C an insignificant decision
D poor management
6
Kari is a manager at MySize Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Kari’s situation is most consistent with which of the following concepts?
A bounded
1
Assignment 1
Due date: 26 November 2012 Coverage: Units 1–2 Length: The total length of the essay-type questions should not exceed 2,000 words. Those exceeding the upper word limit will be strictly penalized.
Question 1 (20 marks)
For each of the following ten sub-questions, select the best answer. Each correct answer is worth two marks.
1 Basket Maker uses phone surveys to gather customer feedback about service and quality. This is an example of the management function of ________. A planning
B leading
C organizing D controlling
2 Paul Chan is the President of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his ________.
A conceptual skills
B technical skills
C human skills
D controlling skills
3 Which of the following is not an example of a constituency that makes up the specific environment?
A customers
B socio-cultural factors
C suppliers
D competitors
2
MGT B240 Principles and Practices of Management
4
Which of these is a major criticism of scientific management?
A It ignored the impact of compensation on performance.
B It overemphasized individual differences.
C It overemphasized the intelligence of workers.
D It ignored the social context of work.
5
Bierderlack has a policy stating that more than three absences in a six-month period shall result in a suspension. Erin, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of ________. A a programmed decision
B a nonprogrammed decision
C an insignificant decision
D poor management
6
Kari is a manager at MySize Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Kari’s situation is most consistent with which of the following concepts?
A bounded