Introduction to Operations Management

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• OPERATIONS MANAGEMENT Essay

  ...SUB: OPERATIONS MANAGEMENT 1. Production planning functions can be broadly identified as a) Estimating , routing , distribution b) Estimating, routing, scheduling c) Estimating, distribution, collection d) Distribution, collection, scheduling 2. For efficient process of order picking by personnel, communication plays a vital role in any Organization and the directives they need to have are ____, _____ and _______. a) Simple, clear and straight b) Straight, clear and easy c) Precise, timely and appropriate d) Accurate, timely and sufficient 3. The three major functions of any business organization are _______, _______ and ______. a) Coordinating, organizing, delegating b) Organizing, supervising, executing c) Controlling, manning, procuring d) Operations, marketing, finance 4. Formulation of the strategy depends on the _________. a) Assessments of strengths, understanding of the weaknesses, the nature of external environment and the resilience of the internal environment. b) Understanding strategies, formulation of plans, utilization of resources, enabling c) Resilience of internal environment, resilience of external environment, understanding strategies, enabling opportunities d) Decision making abilities, strategizing the actions, preparation of master plan, resource 5. Match the following: P) Market analysis x) needs assessment Q) Competitive priorities...

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• Operation management Essay

  ...OPERATION MANAGEMENT Question 1 Briefly explain the activities in Operation Management. Operations management refers to the activities, decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services.The part of an organisation that is responsible for this activity is called the operations function and every organisation has one as delivery of a product and/or service is the reason for existence. Operations managers are the people who are responsible for overseeing and managing the resources that make up the operations function. The operations function is also responsible for fulfilling customer requests through the production and delivery of products and services. Although the operations function is central to any organisation, it is only one of the three main core functions, the others being marketing and finance. The marketing function is responsible for communicating the organisation's products and services to its markets and researching customer wants and needs.The finance function is responsible for providing information to assist in economic decision making and the overall management of financial resources. Question 2 Compare and contrast between Traditional Management & Total Quality Management....

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• operations management Essay

  ... 4.709 Operations Management Individual Assignment Lecturer: Mr. Ray Ninow Bhawana Vohra – ID No. 20140195 Total words: 1869 1. Custom Fabricators Company (a) The balance of Customer Service and Resource utilization Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. Customer Service is defined by three things: Specification Timing Cost Specification: Custom Fabricators made control panels for elevators. The product specifications were decided in advance as per the elevators. Over the period of time Custom fabricators had mastered the making of these panels with the help of new technologies. Timing: Timely delivery was of high importance as the shipment schedule of elevators was shared in advance with the company. The product was always delivered on time because of the efficiency of the process of making panels. Cost: The quality of panels was good enough to charge the suitable price. Over the period of time the company has been able to charge a good price from its customers because they were able to satisfy them. Resource Utilization by strategically eliminating operational inefficiencies. Resource utilization is the use of a resource in such a way that increases through output. The aim is to use these assets...

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• INTRODUCTION TO OPERATIONS MANAGEMENT Essay

  ...STUDY OUTLINE FOR CHAPTER 1 INTRODUCTION TO Operations Management 1. Operations management is… 1) Operations management is the management of systems or processes that create goods and/or provide services. 2. What are the three basic functions in business organizations? 2) 1) Finance 3) 2) Operations 4) 3) Marketing 3. A supply chain consists of 4. What is meant by the term value-added? The value-added is the difference between the cost of inputs and the value or price of outputs. In for profit companies the value-added is measured by the prices that customers are willing to pay for those goods and services. 5. The operations function oversees a transformation or conversion process. Explain briefly. The operations of a company help to transform inputs into outputs; it is done through a conversion process. Some inputs can be land, labor, capital, and information, in turn there is a transformation done to create product or service. One example is a company that makes apple sauce; they must take an input of apples, and transform it to an output of a new product, apple sauce. The point in which the apple is converted into apple sauce is the operation function. 6. Explain the term goods-service continuum. Products are typically neither purely service nor purely goods...

  1043  Words | 4  Pages

• operations management Essay

  ...Innovation in an organisation 1. Introduction Innovation is a very important function in an organisation it can improve quality of goods and services. Without innovation organisations can lose their competitive edge to competitors in the market every operation department in any organisation need to develop innovative products, services, process, designs and manufacturing processes in order to respond to customer requirement and improve services delivery of an organisation. African organisation need to integrate operation strategy with innovation management in order to effectively compete with world-class organisation and improve their operational efficiencies. . Innovation is important because it’s the key aspect of competitive advantage, by making a company to be ahead competitors before the competitors innovate and take over the market share. Innovation also allows businesses to enlarge their customer base by introducing new products and services and improved processes in the market. Michael Porter defined innovation: “Innovation include both improvements in technology and better methods or ways of doing things. It can be manifested in product changes, process changes, new approaches to marketing new forms of distribution, and new concepts of scope”. 2. Innovation Drivers Downey (2007) argue that Innovation is driven by four main factors in the market namely; Changing customers and needs,...

  1845  Words | 7  Pages

• Operation Management Research Paper

  ...Cultural and Disease Paper Autistic Autism known as Autistic disorder is a neurological disorder that may occur during the first three years of life. The children with this disorder appears distance; living in their own world. The child does not show interest in interaction with other and lack of awareness to surroundings. Autistic children have problem communicating with others, poor eye contact, and shows limited attachment to others including parents. According to Choc Health (2012), "Approximately 3 to 6 out of every 1,000 children born are diagnosed with autism. Autism is more prevalent in boys than girls, with four times as many boys affected than girls.” There is no infinitive way of understanding why 3 to 6 children develop this disorder or why boys are more susceptible than girl. What is known about the disorder it may be biologically and it is a neurological developmental disability with some genetic basis. Some Neurologist has theories on connection with Autism like: genetics, heredity, or medical problems. Other specialists are researching whether problem during pregnancy and environmental factors play a part in the susceptibility of autism. The point still remains that children have reach an all-time high in developing autism. The causes are numerous, treatment and diagnosis is limited. Autistic Disorder has so many contributing factors cause such as: environmental, poor nutrition, Immune deficiency, and other contributing factors. Having this disorder...

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• Operations Management Study Notes Essay

  ...which means that for brand-new products this approach cannot be used. (T/F) T MAD is equal to the square root of MSE, which is why we calculate the easier MSE and then calculate the more difficult MAD. (T/F) F Capacity decisions often involve a long-term commitment of resources which, when imple- mented, are difficult or impossible to modify without major added costs.(T/F) T Increasing capacity just before a bottleneck operation will improve the output of the process. (T/F)F 7. Design capacity refers to the maximum output that can possibly be attained. (T/F)T Among decision environments, risk implies that certain parameters have probabilistic out- comes. (T/F) T 9. The maximax approach is a pessimistic strategy. (T/F) F A job-shop processing system generally requires less-skilled workers than a continuous pro- cessing system. F In cellular manufacturing, machines and equipment are grouped by type (e.g., all grinders are grouped into a cell). (T/F) T 12. ”Balance delay”...

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• Operations management Essay

  ...Introduction What Is the Definition of Quality Management? Basically Quality management is a process of making sure that the product or service meets a certain quality, specification or standards. In the approach towards Quality Management there are many things that need to be considered. Consideration such as management activities and functions. The same consideration is involved in determination of quality policy and its implementation through means such as quality planning, quality assurance and quality control. One of the most effective ways to measure and enhance quality control is to implement a process known as Total Quality Management. Total Quality Management (TQM) is a management approach in an organization which has various guidelines and techniques to meet the customer requirements. TQM is a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the organization through progressive changes in the attitudes, practices, structures, and systems. Contents : Step 1 – Customer focus Understanding the changing current and future needs of the customers and satisfying them in a cost effective manner. Organizations depend on their customers and therefore meeting the customer requirements and strive to exceed customer...

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