Information Systems-Chapter 9 Global Informartion Systems

Chapter 9: Global Information Systems Why go Global? –Customers demand integrated worldwide services. Example: shoe company. Prerequisites to the success of a global information system: -Clear understanding of factors such as customs, laws, technological issues, and local business needs and practices. Airline reservation systems- first large-scale interactive global system Global products-Products or services that have been standardized for all markets. Manufacturer might “regionalize” operations Globalization- important factor in purchasing and supply chain Global Information Systems at Rohm & Haas: Part of Dow Chemical Production units in many different countries Overhauled its global information system: By upgrading the order entry system. Installed a companywide materials management system tied in with a global demand planning system. Can now provide better service to its customers. E-business: major factor in the widespread use of global information systems. Builds on the advantages and structures of traditional business The Internet: Simplify communication. Change business relationships. Consumers can engage in comparison shopping more easily. Small companies can conduct business online just as large companies Global Information System (GIS): Information system that works across national borders. Facilitates communication between headquarters and subsidiaries in other countries. Incorporates all the technologies and applications found in a typical information system. Stores, manipulates, and transmits data across cultural and geographic boundaries. International company: can increase and enhance coordination of its subsidiaries and be able to access new global markets Strategic planning is a core function. Defined in terms of two dimensions: control and coordination Control requires: Centralized architecture for data, standardized definitions used across the organization. Standard formats for reports. Defined behaviors for different