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Ilm Level 3

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  • Feb. 2013
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Cost per person £995 + VAT

Course outline:
Workshop One: Solving problems and making decisions M3.01 (One day) On completion of this mandatory unit participants are expected to confidently be able to: •Develop an introductory knowledge and understanding of solving problems and making decisions as required by a practising or potential first line manager. •Describe a problem, its nature, scope and impact.

Gather and interpret information to solve a problem.
Briefly summarise the options, providing facts and evidence, not just opinion. •Use at least one simple decision making technique to evaluate options to arrive at the best solution. •Plan the implementation and communication of the decision. •Briefly discuss which monitoring and review techniques could be used to evaluate outcomes.

Workshop Two: Introduction to leadership M3.10 (One Day)
On completion of this mandatory unit participants are expected to confidently be able to: •Develop an introductory knowledge and understanding of leadership as required by a practising or potential first line manager. •Identify the factors that will influence their choice of leadership styles or behaviours in workplace situations. •Explain why these leadership styles or behaviours are likely to have a positive effect on individual and group behaviour. •Assess own leadership behaviours and potential in the context of a particular leadership model and own organisation’s working practices and culture, using feedback from others. •Describe appropriate actions to enhance own leadership behaviour in the context of a leadership model.

Workshop Three: Leading a team effectively M3.36 (One Day)
On completion of this mandatory unit participants are expected to confidently be able to: •Understand the need for teams to have a sense of vision and purpose and the role that effective communication, motivation and individual and team development play in enabling this to happen. •Explain the importance of the team...

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