Human Resources Appraisal

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Lecture 8
Appraising and Managing Performance

After studying this chapter, you should be able to:
 

Describe the appraisal process Develop, evaluate, and administer different performance appraisal tools Explain and illustrate the problems to avoid in appraising performance List and discuss the pros and cons of different appraisal methods

Perform an effective appraisal interview

Performance Appraisal Vs Performance Management

• Performance Appraisal
– Evaluating an employee’s current and/or past performance relative to his or her performance standards

• Performance Management
– The process employers use to make sure employees are working toward organizational goals

Performance Appraisal Vs Performance Management

Performance Appraisal

Performance Management

1. Setting work standards 2. Assessing performance 3. Providing feedback to employees to motivate, correct, and continue their performance

An integrated approach to ensuring that an employee’s performance supports and contributes to the organization’s strategic aims

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An Introduction to Appraising Performance
WHY Appraise Performance?

Is basis for pay and promotion decisions
Plays an integral role in performance management Helps in correcting deficiencies and reinforcing good performance Is useful in career planning

2 3


WHY Performance Management
• Increasing USE by employers of performance management reflects: – The popularity of the total quality management (TQM) concepts – The belief that traditional performance appraisals are often not just useless but counterproductive – The necessity in today’s globally competitive industrial environment for every employee’s efforts to focus on helping the company to achieve its strategic goals

Continuous Improvement?
• A management philosophy that requires employers to continuously set and relentlessly meet ever-higher quality, cost, delivery, and...
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