Hrm 531 Final Exam

1) Distrust, disrespect, and animosity pertain to which component of indirect costs associated with mismanaged organizational stress?

A. Quality of work relations pg 44

B. Participation and membership

C. Performance on the job

D. Communication breakdowns

2) Inventory shrinkages and accidents pertain to which component of direct costs associated with mismanaged organizational stress?

A. Employee conflict

B. Performance on the job pg 44

C. Loss of vitality

D. Communication breakdowns

3) Thousands of equal-pay lawsuits have been filed, predominantly by ___________ since the Equal Pay Act of 1963 was passed

A. women pg 80

B. African Americans

C. the elderly

D. Americans with disabilities

4) What term refers to those actions appropriate to overcome the effects of past or present policies, practices, or other barriers to equal employment opportunity?

A. Reparation

B. Emancipation

C. Desegregation

D. Affirmative action pg 119

5) In the employment context, _______________ can be viewed broadly as giving an unfair advantage or disadvantage to the members of a particular group in comparison with the members of other groups

A. ethnocentrism

B. discrimination pg 104

C. seniority system

D. race norming

6) Thousands of equal-pay suits have been filed, predominantly by ___________ since the Equal Pay Act of 1963 was passed

A. women ??????????????????????????????

B. African Americans

C. the elderly

D. Americans with disabilities

7) Which of the following observations is correct?

A. Diversity is problem focused, and affirmative action is opportunity focused

B. Diversity is government initiated, and affirmative action is voluntary

C. Diversity is proactive, and affirmative action is reactive pg 120

D. Diversity is quantitative, and affirmative action is qualitative

8) Which of the following would you associate with