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Hr Notes

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  • Feb. 2013
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Question 1:
Name the three types of needs analyses
Organizational
Task
Person
Question 2:
What is the difference between massed and distributed learning? Which is normally better? Massed learning is when you have an 8 hour session whereas distributed learning is when you have a 7 1hr sessions. Distributed is better. Question 3:

What are the four phases of evaluation of training?
Reaction
Learn
Behaviour
Results
Question 4:
Which appraisal tools should we use?
BOS
BARS
Which ones should we avoid?Why?
Traits based and results based. Criterion Contamination is when your performance appraisal is influenced by something which is out of the person’s control. Bias – bars and bos focused on behaviours rather than the skills and attributes of employees. Question 5:

What is (a) contrast error?
Judge someone by contrasting one person to another, that is , somebody’s good performance to a bad performance. (b) recency error?
Evaluation of employees on recent performance thus creating a recency error Queston 6:
Provide 3 pieces of advice on how to provide constructive feedback Focus on the future and not on the past.
Start by how they feel about their performance
Focus on one constructive feedback than many
Focus on goals – people can work towards them
Question 7:
Draw expectancy theory
E-P-OV
Effort –Performance – Outcome(Valued Outcomes)
Question 8
What are the three types of justices?
Interactional
Distributive
Procedural
Question 9:
What three activities do we need to do in order to determine a compensation structure? Job evaluation
Pay grades + Rate ranges
Wages and salary survey
Question 10:
What are the three legally mandated benefits? What are three examples of discretionary benefits? CPP & QPP
EI
Worker’s Compensation

Question 11:
What are the two types of flexible benefits plans?
Extended health care
Pay vacation - pay for time not work
Life insurance
Question 12:
What are three disadvantages of flexible benefits...