List as many words and phrases an individual might know to describe ‘good’ and ‘bad’ behaviour.
Put them into two groups: phrases that are supportive and praise or guide individuals, and phrases that are judgemental and harsh.
‘good’ behaviour phrases‘bad’ behaviour phrases
What a great jobThat was not very nice
Very goodWhy did you do that
Well doneDon’t do that
Good workStop that
You can do itPlease don’t do that
You learn quicklyStop doing that
I like what you didYou are being naughty
Your importantI don’t like that
How can you encourage staff and carers to use positive language, remembering that the individuals must always be assured it is their behaviour that is not liked, and not them?
Communication is not just about the words you use, but also about the manner of speaking, body language and the effectiveness with which you listen, I have regular discussions with the staff I support and weekly staff meetings are held, when issues are raised, the progress of the individuals we care for is discussed which, leads on to how we communicate positivity, we also promote positive behaviour through pictures and posters displayed around the children’s home.
Task 4 [2.1, 2.2, 2.4, 2.5, 3.2]
Write a definition to explain what a proactive strategy is in relation to supporting positive behaviour, and how it differs to reactive strategies. How do you use these strategies in your work role? Evaluate the effectiveness of proactive strategies on mitigating challenging behaviour and explain why these strategies need to be specific and person-centred. Write an explanation as to why you need to regularly reinforce positive behaviour with individuals in your care.
A proactive strategy involves planning and service user involvement. Patterns of behaviour are noticed, such as what could have ‘triggered’ / preceded the bad behaviour, and planned control measures are put...