Functions of Pharmacy Technician

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Pharmacy Technician Certification Board, exam scoring requirements per www.ptcb.org The pharmacy technician performs activities related to three broad function areas. The specific responsibilities and activities that pharmacy technicians may perform within each function area are:  I. Assisting the Pharmacist in Serving Patients (66% of exam)  |  A.|  Receive prescription/medication order(s) from patient/patient’s representative, prescriber, or other healthcare professional 1. Accept new prescription/medication order from patient/patient’s representative, prescriber, or other healthcare professional 2. Accept new prescription/medication order electronically (for example, by telephone, fax, or electronic transmission) 3. Accept refill request from patient/patient’s representative 4. Accept refill authorization from prescriber or other healthcare professional electronically (for example, by telephone, fax, or electronic transmission) 5. Contact prescriber/originator for clarification of prescription/medication order refill 6. Perform/accept transfer of prescription/medication order(s)|  B.|  Assist the pharmacist in accordance with federal rules and regulations in obtaining from the patient/patient’s representative such information as diagnosis or desired therapeutic outcome, disease state, medication history (including over-the-counter [OTC] medications and dietary supplements), allergies, adverse reactions, medical history and other relevant patient information, physical disability, and payor information (including both self-pay and third party reimbursement)|  C.|  Assist the pharmacist in accordance with federal rules and regulations in obtaining from prescriber, other healthcare professionals, and/or the medical record such information as diagnosis or desired therapeutic outcome, disease state, medication history (including [OTC] medications and dietary supplements), allergies, adverse reactions, medical history and other relevant patient information, physical disability, and payor information (including both self-pay and third party reimbursement)|  D.|  Collect and communicate patient-specific data (for example, blood pressure, glucose, cholesterol levels, therapeutic drug levels, immunizations) to assist the pharmacist in monitoring patient outcomes|  E.|  Collect and communicate data related to restricted drug distribution programs (for example, thalidomide, isotretinoin, and clozapine)|  F.|  Collect and communicate data related to investigational drugs|  G.|  Assess prescription or medication order for completeness (for example, patient's name and address), accuracy, authenticity, legality, and reimbursement eligibility|  H.|  Update the medical record/patient profile with such information as medication history (including [OTC] medications and dietary supplements), disease states, compliance/adherence patterns, allergies, medication duplication, and/or drug-disease, drug-drug, drug-laboratory, drug-dietary supplement and/or OTC, and drug-food interactions|  I.|  Assist the patient/patient's representative in choosing the best payment assistance plan if multiple plans are available to patient|  J.|  Process a prescription/medication order 1. Enter prescription/medication order information onto patient profile 2. Select the appropriate product(s) for dispensing (for example, brand names, generic substitutes, therapeutic substitutes, formulary restrictions) 3. Obtain pharmaceuticals, durable and non-durable medical equipment, devices, and supplies (including hazardous substances, controlled substances, and investigational products) from inventory 4. Calculate quantity and days supply of finished dosage forms for dispensing 5. Measure or count quantity of finished dosage forms for dispensing 6. Process and handle radiopharmaceuticals 7. Perform calculations for radiopharmaceuticals 8. Process and handle chemotherapeutic medications commercially available in...
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