Functions of Internal Quality Assurance

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Explain the function of internal quality assurance in learning and development.

It is the role of the IQA (Internal Quality Assessor) to uphold the credibility and respect of the qualifications being undertaken. IQA supports this by ensuring candidates and employers are aware of the role the qualification will play in improving business via understanding policies, process and procedures and so bottom line. This is under pinned via visits to employers and candidates on site use of Service Level agreements, assessing and agreeing end impact measurements and discussions, feedback and student employer surveys.

IQA ensure the quality of evidence collected and submitted in all learning, delivery and assessment providing feedback to assessors on the evidence. The IQA is checking that the evidence is reliable and robust via a variety of assessment methods matching the (NOS) National Occupational Standards as described by the Sector Skills Council and described in the assessment strategy. Following on from this the IQA will ensure that assessors are compliant with the assessment strategy and support the in doing so as evidence should conform to VACS (Valid, Authentic, Current and Sufficient).

The IQA will create, hold and update the IQA file in which the sampling strategy of students work is planned and identified. The sampling strategy will identify when a candidates work will be required to be available to the IQA for interim or end sampling. This is where assessor feedback is stored along with copies of the assessor’s qualifications and CV.

IQAs run standardisation meetings will ensure that the assessors within a team are accurate and consistent in their decisions and that they are consistent in their interpretation of standards and outcome criteria for the qualification concerned. The IQA is also available to assessors to help, agree and standardise the interpretation of standards.

Part of the IQA role is to assess and manage risk. Risk can be health...
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