Forgotten Group Member Case Notes
2. Identify and describe the causes of conflicts in the case.
There are few conflicts in the case:
- In the forming stage, Christine and her team members didn't know each other well.
- She didn't assign the work to her team members and set a deadline to each of team so that the work can be done in a specific time.
- Mike always didn't turn up to the meeting and contribute his idea even though he has creative idea.
Causes of conflicts:
- Christine as the team coordinator didn't assign work to her team members .
- Even Christine didn't know her group members well, she didn't take any action to improve it (tell Sandra about it).
- Christine didn't set clear expectations at the beginning.
- She just wants to get good grades for her course but not the team success.
- Christine didn't take any action when Mike didn't turn up in the meeting and done his work.
3. Suggest the approach to leadership best suitable for the case.
- The clue that the group is in 5th week of OB class, denotes that the team members should have been familiar with the principles of group development. If Christine (the designated leader) had followed these concepts, the team should have eventually transitioned to the performing stage very comfortably.
- The storming stage might be the hardest one to get through, but if Christine had done a better job in helping the team transition through this stage by facilitating better communication, the team should have gone past this stage to the norming stage.
In this phase they would have resolved their basic conflicts which actually caused problems in the later stages in this case.
This would have helped the team greatly in going towards performing and adjourning stages rather easily , as they would have been able to spend more time and energy on the actual task instead of processing human interaction problems.
- Also, if Christine had identified the difference in personalities of the team members and that of Mike,
she
There are few conflicts in the case:
- In the forming stage, Christine and her team members didn't know each other well.
- She didn't assign the work to her team members and set a deadline to each of team so that the work can be done in a specific time.
- Mike always didn't turn up to the meeting and contribute his idea even though he has creative idea.
Causes of conflicts:
- Christine as the team coordinator didn't assign work to her team members .
- Even Christine didn't know her group members well, she didn't take any action to improve it (tell Sandra about it).
- Christine didn't set clear expectations at the beginning.
- She just wants to get good grades for her course but not the team success.
- Christine didn't take any action when Mike didn't turn up in the meeting and done his work.
3. Suggest the approach to leadership best suitable for the case.
- The clue that the group is in 5th week of OB class, denotes that the team members should have been familiar with the principles of group development. If Christine (the designated leader) had followed these concepts, the team should have eventually transitioned to the performing stage very comfortably.
- The storming stage might be the hardest one to get through, but if Christine had done a better job in helping the team transition through this stage by facilitating better communication, the team should have gone past this stage to the norming stage.
In this phase they would have resolved their basic conflicts which actually caused problems in the later stages in this case.
This would have helped the team greatly in going towards performing and adjourning stages rather easily , as they would have been able to spend more time and energy on the actual task instead of processing human interaction problems.
- Also, if Christine had identified the difference in personalities of the team members and that of Mike,
she