BIS261: Final Exam Study Guide
Class, the Final Exam consists of the following:
42 Questions worth 250 points, which breaks down as follows: o
34 Multiple-Choice questions @ 5 points each
8 Essay questions @ 10 points each
There are four pages in the exam.
Covers all of the reading assignments for the course:
Chapters 1-5, 7, and 16 from the textbook
International Association of Facilitators Basic Facilitation Primer o
The articles from the DeVry University Library: Managing Virtual Teams by LaBrosse; Successfully Transitioning to a Virtual Organization by Lockwood; and Technology Support for Enhanced Productivity in International Virtual Teams by Seilheimer, Ishman, & Seilheimer •
Covers TCOs 1-8
Pages 1 and 2 consist of multiple-choice questions that are similar to the Quizzes. These are questions that are taken from all of the reading assignments and the weekly lectures. The best way to study for these questions is to review the reading, lectures, and quizzes. The multiple-choice questions will address the following topics: 1.
Roles and responsibilities of a business systems analyst
ensure that the needs and wants of the client are represented correctly so that a solution can be developed and implemented by capturing and documenting the requirements needed to (design and) implement a solution i.
Analyzes the business processes to identify areas of inefficiency ii.
Analyzes business requirements
Translate business requirements into IT projects to increase efficiency or profitability then works with the IT people to ensure the solution meets client’s needs 2.
Business analyst's problem-solving approach
A systems analyst solves business problems using information systems technology b.
Problem solving means looking into business problem in great detail, completely understanding problem, and choosing best solution 3.
Systems Development Life Cycle (SDLC) phases
Requirements Analysis -> Design -> Implementation -> Testing -> Evolution-> Requirements Analysis 4.
Types of information systems
Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Accounting and Financial Management (AFM)
Human Resource Management (HRM)
Knowledge Management (KM)
Collaboration Support Systems (CSS)
Business Intelligence System
SDLC models and development approaches
Waterfall, Prototype, Dynamic System Development Model, Object Oriented Model
V-Model (Diagram) showing how development activities are related to each other according to the V-Model of Systems Development. Steps are arranged in a V-shape. Down the left side, in time order, are Requirements Gathering (Analysis), Design, and Build or Acquire (Implementation); followed by, going up the right side, the testing activities of Unit Testing, Integration Testing, and Usability and Acceptance Testing. Horizontally, the relationships are that Requirements Gathering (Analysis) is tested by Usability and Acceptance Testing, Design is tested by Integration Testing, and Build or Acquire (Implementation) is tested by Unit Testing. The activities at the top of the V, Requirements Gathering (Analysis) and Usability and Acceptance Testing, are labeled as Business Focused, while all other activities at the bottom of the V are labeled as Technology Focused. c.
Economic feasibility and cost/benefit analysis
Economic feasibility – expected benefits equal orare greater than the expected costs b.
Need cost/benefit to determine truly
Cost/benefit – determination of actual numbers using existing systems or formulas i.
http://www.freetutes.com/systemanalysis/sa3-cost-benefit-analysis.html bottom ofpage or see ilab...
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