ebusiness stratgy
Chapter 8
Governance of the
Information Systems
Organization
Three Necessary Perspectives
•________ Environment
•Enterprises Environment
•_____ Environment
Jason C. H. Chen, Ph.D.
Professor of MIS
School of Business Administration
Gonzaga University
Spokane, WA 99258 chen@jepson.gonzaga.edu Business
Success
Dr. Wiley Information, Organization and Control
John Chen, & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices
TM -2
Information System Strategy Triangle
Information, Organization, and Control
Strategy Triangle
Business (Firm)
Strategy
• “The important point is that technology neither
_________ nor _________ centralized or decentralized structures and controls, but …
offers new possibilities.”
Needs and priorities
IS/IT Strategy
Organizational Strategy
Infrastructure and services What is required?
N
John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices
Learning Objectives
• Understand how governance structures define the way decisions are made in an organization.
• Describe the three models of governance based on organization structure (centralized, decentralized, and federal), decision rights, and control (e.g.,
COSO, COBIT, ITIL).
• Discuss examples and strategies for implementation. John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices
Where is the business going and why?
John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices
How it can be delivered?
1. Architecture/Infrastructure,
2. ____ __________(sourcing and
IT governance)
3. Funding
4. Project Management
4
IT Governance
• Governance in the context of business enterprises is all about making decisions that define expectations, grant authority, or ensure performance.
– Aligning behavior with business goals through empowerment and monitoring.
• Empowerment comes from granting the right to make
Governance of the
Information Systems
Organization
Three Necessary Perspectives
•________ Environment
•Enterprises Environment
•_____ Environment
Jason C. H. Chen, Ph.D.
Professor of MIS
School of Business Administration
Gonzaga University
Spokane, WA 99258 chen@jepson.gonzaga.edu Business
Success
Dr. Wiley Information, Organization and Control
John Chen, & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices
TM -2
Information System Strategy Triangle
Information, Organization, and Control
Strategy Triangle
Business (Firm)
Strategy
• “The important point is that technology neither
_________ nor _________ centralized or decentralized structures and controls, but …
offers new possibilities.”
Needs and priorities
IS/IT Strategy
Organizational Strategy
Infrastructure and services What is required?
N
John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices
Learning Objectives
• Understand how governance structures define the way decisions are made in an organization.
• Describe the three models of governance based on organization structure (centralized, decentralized, and federal), decision rights, and control (e.g.,
COSO, COBIT, ITIL).
• Discuss examples and strategies for implementation. John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices
Where is the business going and why?
John Wiley & Sons, Inc. & Dr. Chen, Information Systems – Theory and Practices
How it can be delivered?
1. Architecture/Infrastructure,
2. ____ __________(sourcing and
IT governance)
3. Funding
4. Project Management
4
IT Governance
• Governance in the context of business enterprises is all about making decisions that define expectations, grant authority, or ensure performance.
– Aligning behavior with business goals through empowerment and monitoring.
• Empowerment comes from granting the right to make