Communication

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Introduction
The purpose of the Communications Management Plan is to define the communication requirements for the project and how information will be distributed. The Communications Management Plan defines the following: What information will be communicated—to include the level of detail and format How the information will be communicated—in meetings, email, telephone, web portal, etc. When information will be distributed—the frequency of project communications both formal and informal Who is responsible for communicating project information

Communication requirements for all project stakeholders
What resources the project allocates for communication
How any sensitive or confidential information is communicated and who must authorize this How changes in communication or the communication process are managed The flow of project communications
Any constraints, internal or external, which affect project communications Any standard templates, formats, or documents the project must use for communicating An escalation process for resolving any communication-based conflicts or issues

This Communications Management Plan sets the communications framework for this project. It will serve as a guide for communications throughout the life of the project and will be updated as communication needs change. This plan identifies and defines the roles of persons involved in this project. It also includes a communications matrix which maps the communication requirements of this project. An in-depth guide for conducting meetings details both the communications rules and how the meetings will be conducted, ensuring successful meetings. A project team directory is included to provide contact information for all stakeholders directly involved in the project.

Communications Management Approach
Approximately 80% of a Project Manager’s time is spent communicating. Think about it – as a Project Manager you are spending most of your time measuring and reporting on the...
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