Bus615 Midterm

Topics: Process management, Business process management, Strategic management Pages: 5 (951 words) Published: February 17, 2013

True / False Questions (2 points each/20 points total)
1. Top managers use social intelligence to define the future of the business, analyzing markets, industries and economies to determine the strategic direction the company must follow to remain unprofitable.  False

 2. A variable is a business intelligence characteristic that stands for a value that cannot change over time.  False
 3. Business process management systems evaluate and improve processes that include both person-to-person workflow and system-to-system communications.  True
 4. BPM systems include advanced features such as enhanced process modeling, simulation, execution, and monitoring, providing a high level of flexibility while reducing costs.  True   
5. Transaction brokers process online sales transactions.  True  
6. Ebusiness is the buying and selling of goods and services over the Internet.  False
7. Ebusiness is something that a business can just go out and buy.  False
8. One of the most ineffective ways to set up authentication techniques is by setting up user ID's and passwords.  True   
9. Biometrics is the identification of a user based on a physical characteristic, such as a fingerprint, iris, face, voice, or handwriting.  True   
10. A firewall scrambles information into an alternative form that requires a key or password to decrypt.  False  

Multiple Choice Questions (2 points each/20 points total)
 11. Greg Provenzo owns and runs a Blockbuster video store. Greg is implementing a drive-thru rental process that is the same as you would find at a fast food restaurant. Customers can pick-up and drop-off their videos without leaving their cars. Greg's new system has become so popular that Videos Plus, a competitor down the street, is attempting to recreate Greg's video drive-thru rental process. Greg's system is an example of a ________.  A. Supply chain power

B. First-mover advantage
C. Business processing strategy
D. Business Intelligence

12. The process of gathering information about the competitive environment, including competitors' plans, activities, and products, to improve a company's ability to succeed is the definition of __________.  A. Feedback

B. Information
C. Competitive intelligence
D. Data 

13. What is the flow that a systems thinking approach using a TPS would follow?  A. Streamlining (Input)-CRUD, Calculate (Process)-Reports (Output) B. Source Documents (Input)-Optimization Analysis (Process)-(Feedback)-(Output) C. Source Documents (Input)-CRUD, Calculate (Process)-Reports (Output)-(Feedback) D. Selling Documents (Input)-Cycle Time (Process)-Reports (Output)-(Feedback)

14. Online transaction processing (OLTP) is the capturing of transaction and event information using technology to ____________.  A. Update existing information to reflect the new information B. Store the information

C. Process the information according to defined business rules D. All of the above

15. Which of the following best describes Web 3.0? 
A. User-generated online business
B. Based on the ‘intelligent' Web where applications use natural language processing C. Collaboration and social media
D. All of the above

16. Which statement below is inaccurate? 
A. Web 2.0 is a simple static website without any interaction with its users B. Web 2.0 brings people closer together with information using machines C. Web 3.0 brings machines closer together using information 17. What is a component of Web 3.0 that describes things in a way that computers can understand?  A. Social tagging

B. Sustaining Web
C. Social Web
D. Semantic Web
18. Which of the following is not considered a form of biometrics?  A. Iris scan
B. Password
C. Fingerprint
D. Handwriting
19. Which of the following is the main drawback of biometrics?  A. It is considered illegal
B. It is viewed as an invasion of privacy
C. It can be costly and intrusive
D. It requires constant monitoring and upgrading
20. How do prevention and resistance...
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